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SteveT
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Old November 4th, 2019, 02:55 PM
On Wednesday morning (November 6th) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; November 6th, 2019 at 09:33 AM.
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SteveT
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Old November 12th, 2019, 12:00 PM
On Wednesday morning (November 13th) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; November 13th, 2019 at 09:35 AM.
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SteveT
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Old November 18th, 2019, 03:57 PM
On Wednesday morning (November 20th) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 1 hour of downtime, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; November 20th, 2019 at 10:00 AM.
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SteveT
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Old November 25th, 2019, 11:04 AM
On Tuesday morning (November 26th) at 10 AM Pacific time, we plan to take Hero Lab Online and our account/sales servers down for maintenance. We expect up to about 1 hour of downtime, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; November 26th, 2019 at 10:02 AM.
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SteveT
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Old November 26th, 2019, 11:20 AM
On Wednesday morning (November 27th) at 10 AM Pacific time, we plan to take Hero Lab Online and our account/sales servers down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. Because the account server is involved, new logins to Realm Works will also be unavailable during the maintenance.

EDIT: This has been completed.

Last edited by SteveT; November 27th, 2019 at 09:25 AM.
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SteveT
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Old November 27th, 2019, 11:46 AM
We will be restarting the account server at 1pm Pacific today. New logins to Realm Works and Hero Lab Online will be unavailable for 1-2 minutes at this time, but your service will be unaffected if you are already logged in.

EDIT: This has been completed.

Last edited by SteveT; November 27th, 2019 at 12:05 PM.
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SteveT
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Old December 2nd, 2019, 02:51 PM
On Wednesday morning (December 4th) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 1 hour of downtime, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; December 4th, 2019 at 09:47 AM.
SteveT is offline   #137
SteveT
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Old December 5th, 2019, 12:02 AM
On Thursday morning (December 5th) at 10 AM Pacific time, we plan to briefly take Hero Lab Online down for maintenance for about 5 minutes.

EDIT: This has been completed.

Last edited by SteveT; December 5th, 2019 at 09:10 AM.
SteveT is offline   #138
SteveT
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Old December 11th, 2019, 11:33 AM
On Thursday morning (December 12th) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; December 12th, 2019 at 09:30 AM.
SteveT is offline   #139
SteveT
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Join Date: Dec 2016
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Old December 16th, 2019, 04:06 PM
On Wednesday morning (December 18th) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 1 hour of downtime, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; December 18th, 2019 at 10:05 AM.
SteveT is offline   #140
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