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darthgator
Junior Member
 
Join Date: Jul 2014
Posts: 9

Old March 29th, 2017, 01:35 PM
Every time I've tried to update to the latest version of PFRPG, I get the following error:

"An error occurred while extracting the contents. The import file is likely corrupted. Please try downloading the file again."

I've tried redownloading numerous times and I continue to get the same message. I'm not sure why I keep getting this.
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Silveras
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Join Date: Aug 2010
Posts: 1,524

Old March 29th, 2017, 02:09 PM
I have not had any problems, so you should probably open a support ticket if repeated downloads keep failing to process.
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ShadowChemosh
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Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,728

Old March 29th, 2017, 02:27 PM
You can also go to the Download page from LW and manually download the pathfinder.hl file. Then double click it to start the installer. Another option encase some Firewall/Antivirus you have is messing with the download through HL.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
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darthgator
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Join Date: Jul 2014
Posts: 9

Old March 29th, 2017, 04:29 PM
HL is allowed through my firewall. I'm trying to download directly from LWD...we'll see what happens.
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ShadowChemosh
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Join Date: Jan 2010
Location: Chicago, IL (USA)
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Old March 29th, 2017, 04:44 PM
Quote:
Originally Posted by darthgator View Post
HL is allowed through my firewall.
Just sharing what I have seen a good number of times. Assuming its Windows it can do updates to the Firewall software that suddenly causes issues. I know MS Defender for awhile was causing issues with downloads through HL because it blocked 99% of the file.

A few other times people have traced issues back to the Antivirus software did an upgrade/update and was blocking. Sometimes by downloading through the browser instead "sometimes" you get helpful pop up messages.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
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Azhrei
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Join Date: Sep 2015
Posts: 386

Old March 30th, 2017, 03:59 AM
Quote:
Originally Posted by ShadowChemosh View Post
[...] by downloading through the browser instead "sometimes" you get helpful pop up messages.
Huh? You do?!

Oh, you must mean using a browser other than IE/Edge, such as Chrome or Firefox...! You had me confused there for a second.

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Toblakai
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Join Date: Mar 2016
Posts: 440

Old March 30th, 2017, 08:26 AM
Quote:
Originally Posted by Azhrei View Post
Huh? You do?!

Oh, you must mean using a browser other than IE/Edge, such as Chrome or Firefox...! You had me confused there for a second.

People use IE/Edge? I always thought that was the Chrome downloader
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ShadowChemosh
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Volunteer Data File Contributor
 
Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,728

Old March 30th, 2017, 01:00 PM
Quote:
Originally Posted by Toblakai View Post
People use IE/Edge? I always thought that was the Chrome downloader
Only thing I have ever used IE/Edge for...

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
ShadowChemosh is offline   #8 Reply With Quote
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