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Orlean
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Join Date: Jan 2011
Posts: 6

Old January 19th, 2011, 06:37 PM
I updated to my Army Builder today, but I couldn't do it with my secondary License for my laptop. How exactly can I fix this problem?
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Mathias
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Old January 19th, 2011, 06:44 PM
What error messages are you seeing?
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Orlean
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Join Date: Jan 2011
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Old January 19th, 2011, 06:48 PM
Play wait while Army Builder checks your internet connection...


Army Builder 3.3a encountered a problem while trying to access the internet.

This error is almost always caused by your firewall or internet security software, which is incorrectly blocking internet access to this product.

Please add this product to the "allow list" or "whitelist" of your firewall and internet security software. Once this is done, it should be able to access the internet as normal.

For debugging: InternetOpenURL err 12029. No message.
The same error was encountered trying to access www.wolflair.com.

For debugging: 5.1 b2600 p2 vService Pack 3 smj3 smn0 mask00000300 t1

If this information did not help solve your problem, right-click this message and choose "Copy to Clipboard", then paste this information into an email to support@wolflair.com.
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Orlean
Junior Member
 
Join Date: Jan 2011
Posts: 6

Old January 19th, 2011, 06:49 PM
Army Builder 3.3a encountered a problem while trying to access the internet.

This error is almost always caused by your firewall or internet security software, which is incorrectly blocking internet access to this product.

Please add this product to the "allow list" or "whitelist" of your firewall and internet security software. Once this is done, it should be able to access the internet as normal.

For debugging: InternetOpenURL err 12029. No message.
The same error was encountered trying to access www.wolflair.com.

For debugging: 5.1 b2600 p2 vService Pack 3 smj3 smn0 mask00000300 t1

If this information did not help solve your problem, right-click this message and choose "Copy to Clipboard", then paste this information into an email to support@wolflair.com.
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Orlean
Junior Member
 
Join Date: Jan 2011
Posts: 6

Old January 19th, 2011, 06:54 PM
The latest updates information could not be retrieved successfully at this time. This could be due to a temporary problem accessing the hosting web-site. Please try again in a little while. If the problem persists, check that your firewall or internet security software is not blocking Army Builder.

The error received was: Error retrieving data! Please verify that you can load web sites in your web browser, and that your firewall or antivirus software is not blocking the product (ERR_CORE_INTERNET_URL_RETRIEVE when calling Internet_HTTP_Post 0x40010275)
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Orlean
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Join Date: Jan 2011
Posts: 6

Old January 19th, 2011, 07:01 PM
It also tells me my license on the laptop can't be renewed either because it's secondary.
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Orlean
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Join Date: Jan 2011
Posts: 6

Old January 19th, 2011, 07:16 PM
Working now, yay. Thanks
Orlean is offline   #7 Reply With Quote
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