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Gromnar
Junior Member
 
Join Date: Oct 2014
Posts: 10

Old October 13th, 2014, 06:54 AM
Hello,

I've attempted to buy Realms Works today and after filling out all my information in the store/cart, it will not let me purchase. It gives me:

"Unexpected Error

Your shopping session has expired.

For your safety, we discard your shopping session after a period of long inactivity. Any personal information, payment information, and cart contents have been discarded. Please return to the Home page to begin shopping again."

Only the issue is I've not had it expire. It took less than 2 minutes for me to fill out the appropriate information.

Since then, I've restarted my computer, deleted my cookies/history/form data, etc, but every time I come back to the store, all my information is still present on the website and it still gives me this error.

I'd like to buy this product, however the website is all but preventing me from doing so.

Any help would be appreciated
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liz
Ex-Staff
Lone Wolf Staff
 
Join Date: Jul 2013
Posts: 968

Old October 13th, 2014, 11:00 AM
Thanks for posting! I'm sorry to hear that you're encountering issues when trying to purchase Realm Works.

Out of curiosity, is your phone number missing when you submit the order? We've found that a missing phone number yields this error message, as a phone number is required for each purchase. We've created a fix to display a more appropriate error message, but it hasn't been updated yet.
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