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Inglorin
Junior Member
 
Join Date: Feb 2016
Location: Düsseldorf, Germany
Posts: 9

Old January 27th, 2018, 05:08 AM
Hiho,

I had to reinstall my computer and seem to have lost my HeroLab license number. Searching through my eMails didn't reveal it either. Could anyone here give me a hint as to the Subject line of that eMail or the precise adress it would have been sent from?

Thanks,
Olav
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Dami
Senior Member
 
Join Date: Mar 2013
Location: Melbourne, Australia
Posts: 388

Old January 27th, 2018, 06:12 AM
Send an email to support - support@wolflair.com - they should be able to help you out. This is also one of the email addresses that you could have received email from them. Orders from them could also be from no-reply@lonewolfdevel.com
Best wishes

Current RPG's: D&D 3.5 (GM), Pathfinder (Player), Gamma World (GM).
HeroLab: 3.5 & Pathfinder. HL User Files for PF: Greyhawk Setting, Gamma World (WIP).

DM and player of D&D since 1980.
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Inglorin
Junior Member
 
Join Date: Feb 2016
Location: Düsseldorf, Germany
Posts: 9

Old January 31st, 2018, 07:39 AM
Quote:
Originally Posted by Dami View Post
Send an email to support - support@wolflair.com - they should be able to help you out.
Yeah, that was my first idea as well. I didn't get a reply yet after about a week. Do you US-people have another one of your fancy holidays currently? ;-)
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rob
Senior Member
Lone Wolf Staff
 
Join Date: May 2005
Posts: 7,929

Old January 31st, 2018, 08:26 AM
Install Hero Lab on the computer if you haven't done so yet. Then go to the License menu within HL and you'll see an option that's similar to "Send My Licenses To Me". You can enter your email address and have your license number(s) sent to you.

I'm not sure what the hiccup is with support. I'll investigate on this end.

Hope this helps!
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Inglorin
Junior Member
 
Join Date: Feb 2016
Location: Düsseldorf, Germany
Posts: 9

Old January 31st, 2018, 02:39 PM
Quote:
Originally Posted by rob View Post
Install Hero Lab on the computer if you haven't done so yet. Then go to the License menu within HL and you'll see an option that's similar to "Send My Licenses To Me". You can enter your email address and have your license number(s) sent to you.
Most excellent. Thank you VERY much. Worked like a charm.
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