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Janrith
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Join Date: Mar 2019
Location: Pacific Northwest, USA
Posts: 32

Old March 23rd, 2020, 09:47 PM
(I've tried this on 253, 254 AND 255...)

Scenario:

I have a base realm that I'm using to build out some rulesets (call them A, B and C). Each is setup with their own partial export definition, and export successfully. Exported the structure of this base realm as well.

Created a new blank realm based on the original structure. I was able to import A and B, but C hit a null reference exception.

For each import, overwrites were turned on, and original ownership is being preserved.

OK, started over...

Another new blank realm with structure, imported B and C successfully. Tried to import A and again hit a null reference exception.

Taking out B and attempting to import either A then C, or C then A both attempts resulted in the null reference exceptions.

I've also tried the imports with and without dependencies, to no avail.

Questions:

Why would two exports that came from the same realm import successfully on their own, but have problems being imported in succession into a new target realm?

In each case, the import took 20-30 minutes, hit ~95%+ before triggering the exception.

I'm speculating there's perhaps a category definition that isn't being exported, but shouldn't all the categories have been in the structure file?

As there are no other diagnostic tools available, or logging messages to tell me what the problem is, I'm at a complete loss.

If anyone has any suggestions, or ways of getting more information, I'd appreciate it.

Thanks.

-=Janrith
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Janrith
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Join Date: Mar 2019
Location: Pacific Northwest, USA
Posts: 32

Old March 24th, 2020, 01:17 AM
Curiouser and curiouser...

If I perform a combined export of the two conflicting partials as a single unit, and then import that, it succeeds.

Not as clean as I want since each section doesn't have their own image, description, credits, source, and starting topic. It does at least tell me that they can co-exist outside of the authoring realm.

Now if only I can find out why they don't like to come back together...

-=Janrith
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Valyar
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Join Date: Jul 2017
Posts: 313

Old March 24th, 2020, 03:10 AM
Did you send support ticket?

The past is a rudder to guide us, not an anchor to hold us back.
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kbs666
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Join Date: Oct 2014
Location: Chicago, IL
Posts: 1,664

Old March 24th, 2020, 10:40 AM
Is the original base realm underlying the export and import realms the same?

Do the imports contain any of the same topics/articles?

my Realm Works videos
https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw
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Janrith
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Join Date: Mar 2019
Location: Pacific Northwest, USA
Posts: 32

Old March 24th, 2020, 03:09 PM
@Valyar: yes

@kbs666: I started with a blank realm and added the Structure from the original realm, then the exports.

The A and C exports have different topics. They may contain topics/articles that rely on the same underlying category definitions, but there shouldn't be any overlap.

The process I took to create the exports:
1. Define the export (optionally setting dependencies -- doesn't seem to matter).
2. Create a View for the World and Mechanics trees corresponding to the export.
3. Viewing the entire World, add the articles from the export's root node in each high level topic to the export. Repeat for the Mechanics tree.
4. Select the appropriate view, then bulk tag all topics to the associated export tag.
5. Perform a partial export, preserving ownership.

Importing the Exports:

1. Create a new realm with Structure from the original realm, and enter.
2. Import the export file, selecting Overwrite... in both the Content and Structure radio button groups under Advanced Options.
3. First file imports successfully.
4. Rinse and repeat step 2 for the next file:

~95+ percent, I get the "Object not associated with an instance of an object..." error message (Null reference exception).

Note: I'm not sure what the exact point of failure is due to how long the imports take. I'm usually doing something else and periodically check on it.

5. Send Report. I've probably send 10 or more of these, but haven't received a response. I'm not expecting one as I that's a one way debugging mechanism (similar to Dr. Watson), but they might get back to me.

-=Janrith
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kbs666
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Old March 25th, 2020, 12:29 AM
Try not overwriting the structure during the imports.

my Realm Works videos
https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw
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