• Please note: In an effort to ensure that all of our users feel welcome on our forums, we’ve updated our forum rules. You can review the updated rules here: http://forums.wolflair.com/showthread.php?t=5528.

    If a fellow Community member is not following the forum rules, please report the post by clicking the Report button (the red yield sign on the left) located on every post. This will notify the moderators directly. If you have any questions about these new rules, please contact support@wolflair.com.

    - The Lone Wolf Development Team

License Expiration?!

R

Robin79

Member
Hi all,

just got a curious mail which told me, that...

"This is a courtesy reminder that your Realm Works® license will be expiring in just 0 days. Should your license be allowed to lapse, your data will remain safe, but access to it will become limited. You can easily renew your license or setup automatic renewal via the link below..."

Up until 5 minutes ago I wasn´t even aware, that I do have to renew my license - and I hadn´t for the past years.

When I tried to log in (following the given link), I was told, that no user (same as I´m logged in here) even doesn´t exist.

What do I have to do "in just 0 days"?!

Regards
Robin
 
I didn't click on anything in that e-mail, because my gut reaction was to assume it's a phishing attempt. Especially given that it came with an unexplained attachment (with a vague "noname" no less).
 
LonePaladin said:
I didn't click on anything in that e-mail, because my gut reaction was to assume it's a phishing attempt. Especially given that it came with an unexplained attachment (with a vague "noname" no less).
Click to expand...

I came straight to these forums... but didn't see any messages about it yet. Glad I am not the only one getting them. The link goes to sales.lonewolfdevel.com. Not sure if that is legit or not.
 
it looks like the free 6 months advertised with Realmworks has expired. going into my lonewolfdevel account it shows it as expired and wants a CC
 
Heaps of people on the Facebook Group talking about it also.

It feels like a test email gone wrong to be honest. I hope they don't think sending out an email warning at 0 days should be part of the planned workflow lol. They don't appear to have the system in place to renew the license yet either.

Feels like Rob is probably swearing right about now.
 
mattekure said:
it looks like the free 6 months advertised with Realmworks has expired. going into my lonewolfdevel account it shows it as expired and wants a CC
Click to expand...

I thought the free 6 months was only for cloud storage? Didn't think the license for the product expired. Didn't think cloud storage was required for using the product in general but needed for the marketplace and sharing content?
 
Yeah. That's what this is. The Market Place is in place now. The newsletter around the release of the Market Place talked a bit about it. $20 a year for the cloud storage. +
 
When TF did my license get an expiration date!!!!

you very much Lone Wolf!!!

I can store my crap on my own computer.

I bought this with the expectation that I did not have to renew jack!!
 
Last edited by a moderator:
I just looked at my email and noticed that I got one. I don't mind paying, what do mind is the feeling of being held hostage with a "0" day advanced notice. I feel as though the power company just told me that I need to pay now or shut off my power without any advanced notice.

I hope that it was just a test run. They really should give us a 30 day and then a 15 day reminder.
 
ssveter said:
When TF did my license get an expiration date!!!!

... you very much Lone Wolf!!!

I can store my crap on my own computer.

I bought this with the expectation that I did not have to renew jack!!
Click to expand...

LOL... I do have to say that requiring people to pay a subscription to have access to the marketplace may not be the best strategy. At $20/yr, I will consider it... if they get content that interests me. But, I really dislike subscriptions.
 
Last edited:
Just saw this over on the Realm Works Facebook page:

BJ Hensley -- Joshua Plunkett BJ is in the air headed to Seattle, but I’m told the staff made a goof. Please disregard whatever the email that went round said and help spread the word it was an error. I’ll get more details when I land.
Click to expand...

So it looks as though it was a goof on the marketing team.
 
ssveter said:
When TF did my license get an expiration date!!!!

you very much Lone Wolf!!!

I can store my crap on my own computer.

I bought this with the expectation that I did not have to renew jack!!
Click to expand...

Wow, overreact much?

The license for the product didn't expire, just the cloud storage, which will now have an annual cost. This has not been a secret and a part of the plan for RealmWorks. Now if the email wasn't accidental, the 0 day notice sucks, but they did inform me of this when the CM came out, so my problem for not remembering.
 
ddaley said:
LOL... I do have to say that requiring people to pay a subscription to have access to the marketplace may not be the best strategy. At $20/yr, I will consider it... if they get content that interests me. But, I really dislike subscriptions.
Click to expand...

It's not a subscription for the CM it's a subscription for cloud storage of your realms.
 
BJ has advised the email sent was an error. Please disregard. The LWD team are in the air and will investigate more when they land.
 
Sorry for the confusion. We screwed something up in the code we rolled out this morning and lots of users got bogus emails. I provided a tiny bit more information in a post I made to both the HLO and RW forums.
 
Phew!!

I’d sent an email to support before hitting the forum to complain.

As part of the Beta edition crew I new my license doesn’t expire until a long time in the future. ✌️
 
Toblakai said:
It's not a subscription for the CM it's a subscription for cloud storage of your realms.
Click to expand...

I realize that... but, I believe that cloud storage is a requirement in order to be able to purchase content from CM... unless things have changed. I'll admit, I haven't kept up on the news about CM.
 
ddaley said:
I realize that... but, I believe that cloud storage is a requirement in order to be able to purchase content from CM... unless things have changed. I'll admit, I haven't kept up on the news about CM.
Click to expand...

Cloud storage is a requirement to sync your realms to the cloud. In order to purchase content (at least the way things are now), you download a file and import it into an existing realm, whether it's a new one you created just for the import or one in which you already have other content.
 
You must log in or register to reply here.
Back
Top