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Dezea
Junior Member
 
Join Date: Dec 2013
Posts: 5

Old November 26th, 2014, 03:46 PM
Hey guys !

Since the last big updates (I would say around two weeks ago) I simply can't use PDF anymore.

Hero Lab ask me to update my PDF plugins, but sadly when I attempt to do so... The installer tell me that my pdf plugins is open somewhere else, and that he can't install it.

Wich, obviously, sadden me a lot *-*

I guess this has probably more to do with my computer having some trouble, but did anyone encountered the same problem ? Or have any advice ? I would be really grateful for any help on the matter...

Thanks a lot !
Dezea is offline   #1 Reply With Quote
Avaatar
Junior Member
 
Join Date: Feb 2012
Posts: 4

Old November 26th, 2014, 03:55 PM
The PDF plugin cannot update while hero lab is running. Next time you get the error, close hero lab and then hit the retry button. That's how I got mine to update.
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Dezea
Junior Member
 
Join Date: Dec 2013
Posts: 5

Old November 26th, 2014, 04:07 PM
Thanks a lot sir !

Strangely, the idea it was possible to close Hero Lab while uploading it didn't even cross my mind...
Dezea is offline   #3 Reply With Quote
LordLancelot
Junior Member
 
Join Date: Jul 2014
Posts: 19

Old November 27th, 2014, 07:25 AM
Same trouble here.

Had to close hero lab via task manager, than click retry.

it's now working.
LordLancelot is offline   #4 Reply With Quote
radionausea
Senior Member
 
Join Date: Apr 2012
Location: London, England
Posts: 176

Old November 27th, 2014, 02:16 PM
Yeah I was having difficulty too. I found a thread where someone linked to the website to download to pdf plug-in so you can install outside of herolab
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dafrca
Senior Member
 
Join Date: Aug 2012
Location: Burbank, CA
Posts: 121

Old November 28th, 2014, 08:37 AM
Here is how I had to do it:

Go to http://www.wolflair.com/index.php?co...page=downloads

Scroll down to "Companion Tools"

Click "PDF Plug-In for Windows"

Download it.

Run It.
dafrca is offline   #6 Reply With Quote
psych777
Senior Member
 
Join Date: Aug 2011
Posts: 362

Old November 29th, 2014, 03:36 PM
awesome thanks dafrca. no matter how many times i redownloaded and installed on the update screen it just kept complaining. downloading from the link you posted worked like a charm
psych777 is offline   #7 Reply With Quote
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