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Acenoid
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Join Date: Dec 2013
Posts: 782

Old January 14th, 2021, 02:50 AM
Sorry man, they have to fix this! After all they are still SELLING this tool on the webpage.

It cannot be THAT expensive to offer a MINIMUM of support for your software - even if its on a backburner / freezer indefinitively...

Therefore we should highlight this to the support.

Especially for all the hours lost - ASK THEM what are they going to do to fix your problem. It's not that an important but optional feature like imports are broken in the latest versions, but a core functionality snippts/topic creation seems to be bugged in your instance!

They have to help.

Join the (unofficial) Realm-Works IRC Chat: #realm-works on the Rizon Network (https://wiki.rizon.net/index.php?title=Servers)
-> Browser Client: https://kiwiirc.com/client/irc.rizon.net
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Acenoid
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Join Date: Dec 2013
Posts: 782

Old January 14th, 2021, 02:51 AM
Btw my support reqplies were rather quick.

Join the (unofficial) Realm-Works IRC Chat: #realm-works on the Rizon Network (https://wiki.rizon.net/index.php?title=Servers)
-> Browser Client: https://kiwiirc.com/client/irc.rizon.net
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Ualaa
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Join Date: Sep 2013
Location: Vancouver, Canada.
Posts: 715

Old January 14th, 2021, 12:40 PM
In the past, tickets I've submitted (I use a VPN) were never received.

I made a comment once on the facebook fanpage for Realm Works, and one of the Lone Wolf people contacted me.
They verified they hadn't received a ticket, but were able to resolve my (your realm won't sync, some error code) issue the following day.
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Ualaa
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Join Date: Sep 2013
Location: Vancouver, Canada.
Posts: 715

Old January 14th, 2021, 04:05 PM
Accidental double post
Ualaa is offline   #84 Reply With Quote
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