Lone Wolf Development Forums  

Go Back   Lone Wolf Development Forums > Announcements

Notices

Closed Thread
 
Thread Tools Display Modes
SteveT
Senior Member
Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 491

Old April 3rd, 2019, 10:23 AM
We have temporarily closed the online store and account management website to fix a problem. We expect to have them back online at some point later this afternoon.

UPDATE: We are deploying a fix now. New logins to Hero Lab Online and Realm Works will be unavailable for a minute or 2.

UPDATE: Everything is back up.

Last edited by SteveT; April 3rd, 2019 at 01:00 PM.
SteveT is offline   #91
SteveT
Senior Member
Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 491

Old April 4th, 2019, 08:59 AM
We'll be deploying a fix for a bug to the account/sales server at approximately 10:10 am pacific today. New logins to Hero Lab Online and Realm Works will be unavailable for a minute or two.
SteveT is offline   #92
SteveT
Senior Member
Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 491

Old April 9th, 2019, 03:19 PM
On Wednesday morning (April 10th) at 10 AM Pacific time we're planning on taking our servers down for maintenance. We expect up to about 1 hour of downtime, though it may be significantly less. During the maintenance, Realm Works, Hero Lab Online, and our account/sales server will be unavailable.

Last edited by SteveT; April 9th, 2019 at 03:22 PM.
SteveT is offline   #93
davidp
Senior Member
Lone Wolf Staff
 
Join Date: Jun 2011
Posts: 1,090

Old April 24th, 2019, 08:31 AM
On Thursday morning (April 25) at 10 AM Pacific time, we're planning on taking Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

UPDATE: This is all completed.

Last edited by davidp; April 25th, 2019 at 09:51 AM.
davidp is offline   #94
SteveT
Senior Member
Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 491

Old April 29th, 2019, 04:07 PM
On Wednesday morning (May 1) at 10 AM Pacific time, we're planning on taking Hero Lab Online and our account/sales server down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

Because the account server is involved, new logins to Realm Works will also be unavailable during this maintenance.

UPDATE: This is all completed.

Last edited by SteveT; May 1st, 2019 at 09:43 AM.
SteveT is offline   #95
davidp
Senior Member
Lone Wolf Staff
 
Join Date: Jun 2011
Posts: 1,090

Old May 7th, 2019, 12:25 PM
On Wednesday morning (May 8) at 10 AM Pacific time, we're planning on taking Hero Lab Online down for maintenance. We expect up to about 15 minutes of downtime, though it may be less.
davidp is offline   #96
davidp
Senior Member
Lone Wolf Staff
 
Join Date: Jun 2011
Posts: 1,090

Old May 8th, 2019, 09:09 AM
The maintenance today is complete.
davidp is offline   #97
SteveT
Senior Member
Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 491

Old May 14th, 2019, 12:37 PM
On Wednesday morning (May 15) at 10 AM Pacific time, we're planning on taking Hero Lab Online and our account/sales server down for maintenance. We expect up to about 15 minutes of downtime, though it may be less.

Because the account server is involved, new logins to Realm Works will also be unavailable during the maintenance.

UPDATE: This is all completed.

Last edited by SteveT; May 15th, 2019 at 09:31 AM.
SteveT is offline   #98
SteveT
Senior Member
Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 491

Old May 20th, 2019, 02:37 PM
On Wednesday morning (May 22) at 10 AM Pacific time, we're planning on taking Hero Lab Online and our account/sales server down for maintenance. We expect up to about 30 minutes of downtime.

Because the account server is involved, new logins to Realm Works will also be unavailable during the maintenance.

Update: Downtime is complete.

Last edited by Joe; May 22nd, 2019 at 09:18 AM.
SteveT is offline   #99
SteveT
Senior Member
Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 491

Old May 22nd, 2019, 03:27 PM
We've scheduled maintenance for the account/sales server on Thursday (5/23) at 11 AM Pacific. We expect up to about 20 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in.

UPDATE: We are delaying this account server downtime briefly. We'll post here again when the downtime will be proceeding.

UPDATE: It is 11:50 AM Pacific and we are proceeding with this downtime.

UPDATE: This has been completed.

Last edited by SteveT; May 23rd, 2019 at 12:19 PM.
SteveT is offline   #100
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 12:39 PM.


Powered by vBulletin® - Copyright ©2000 - 2024, vBulletin Solutions, Inc.
wolflair.com copyright ©1998-2016 Lone Wolf Development, Inc. View our Privacy Policy here.