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SteveT
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Join Date: Dec 2016
Posts: 368

Old June 30th, 2020, 08:58 AM
From the announcements thread:
On Tuesday morning (June 30) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online, Realm Works, and our account/sales server down for maintenance. We expect up to about 1 hour of downtime, though it may be less.
EDIT: This has been completed.

Last edited by SteveT; June 30th, 2020 at 12:19 PM.
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talsharien
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Join Date: Mar 2013
Location: Leeds UK
Posts: 237

Old June 30th, 2020, 12:12 PM
Herolab is broken, only the left an menus and Right hand summary sheets are shoing. All of the data in th middle is blank. I have logged this but am really surprised that this has not been mentioned here.
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charlieluce
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Join Date: Jul 2008
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Old June 30th, 2020, 02:35 PM
HLO is working normally for me in the browser I normally use for it (Opera portable). It's working in Firefox as well when I check it, as well as nuEdge.
Which browser are you using?

Currently Running: Pathfinder Second Edition
Currently Playing: D&D 4e,
Pathfinder First Edition
Former Games: D&D 5e, Mutants & Masterminds (2E & 3E), Savage Worlds
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SteveT
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Posts: 368

Old June 30th, 2020, 03:34 PM
Thank you for reporting this. This seems to be affecting non-US locales. We are rolling out a fix in approximately 5 minutes here. We expect the service to be back up within 5 minutes or less.
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kahn265
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Join Date: Nov 2017
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Old June 30th, 2020, 03:35 PM
I'm in Texas and experiencing the same issue.
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SteveT
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Join Date: Dec 2016
Posts: 368

Old June 30th, 2020, 03:48 PM
The service is back up. Please reload your browser page and give this another try if you were experiencing this issue.
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