I am having problems activating my license.

[javaapp]

Hello,

I am posting here because I noted elsewhere on the web site that it was recommended that I post any problems here, rather than use the support email address.

I recently purchased Card Vault from a brick and mortar. I installed the program, and then updated it to 1.5.

After that, I was unable to activate my license, either manually or via the web. When I try, I get the following message:

"The combination of license number, email address and access code were not recognized by the system...."

If I am doing anything incorrectly, I would greatly appreciate being corrected.

I have also sent all my info directly to the support email address.

Thanks,

Doyle