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jamesjdye
Junior Member
 
Join Date: Feb 2020
Posts: 2

Old February 18th, 2020, 08:43 AM
Hello. I reformatted my computer as it was long overdue and reinstalled Realm Works. I don't have server access so I opted to restore my information from back ups that were stored on One Drive. When I restore from back up, the application crashes and then when I load Realm Works I get Opening Fire-Bird Connection Failed error message. I have two back up files and I really need to get the information off of them. It contains the world building information for a novel I have been working on for some time, the outline for the story, all of the characters, maps, plot points, and essentially the entire story in summary form. I have been trying to get it to work since yesterday, including installing the beta update and nothing seems to work. Is there a way for me to extract the information from the back ups or to get the content to start working again in Realm Works?
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Merion
Senior Member
 
Join Date: Mar 2014
Location: Germany, so please bear with my English
Posts: 358

Old February 18th, 2020, 02:31 PM
Well, it seem like Realm Works can't establish a connection to the firebird database. Unfortunately I have no idea how to fix this. Maybe some of the more savy user do, but until then you could always contact support:
support@wolflair.com
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kbs666
Senior Member
 
Join Date: Oct 2014
Location: Chicago, IL
Posts: 1,683

Old February 18th, 2020, 07:19 PM
I need some more info. You say you reformatted. Did you actually do a full reformat of your boot drive or just reinstall windows?

my Realm Works videos
https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw
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Acenoid
Senior Member
 
Join Date: Dec 2013
Posts: 775

Old February 19th, 2020, 12:11 PM
did you try to login and create a new realm first? Just to see if that works.

Join the (unofficial) Realm-Works IRC Chat: #realm-works on the Rizon Network (https://wiki.rizon.net/index.php?title=Servers)
-> Browser Client: https://kiwiirc.com/client/irc.rizon.net
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jamesjdye
Junior Member
 
Join Date: Feb 2020
Posts: 2

Old February 22nd, 2020, 09:00 PM
Well, initially it was doing it after I tried to restore from back-up. Now I have deleted the master file as well as the back up files in the one drive, and I have tried all 253-255, and they all give me the firebird message, even after deleting every realm work file off my computer and reinstalling. I did a full reformat. I think the back up file must be corrupted but I have no idea why the error persists after doing a full reinstall.
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kbs666
Senior Member
 
Join Date: Oct 2014
Location: Chicago, IL
Posts: 1,683

Old February 23rd, 2020, 02:27 AM
Can you not open RW at all? If you can can you create a new realm?

my Realm Works videos
https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw
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