Lone Wolf Development Forums  

Go Back   Lone Wolf Development Forums > Hero Lab Online Forums > Hero Lab Online Discussion

Notices

Reply
 
Thread Tools Display Modes
SteveT
Senior Member
Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 491

Old September 2nd, 2020, 08:51 AM
From the announcements thread:
On Wed. morning (September 2nd) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 5 minutes of downtime.
EDIT: This has been completed.

Last edited by SteveT; September 2nd, 2020 at 09:07 AM.
SteveT is offline   #1 Reply With Quote
Lewi_88
Junior Member
 
Join Date: Sep 2020
Posts: 2

Old September 2nd, 2020, 10:22 AM
Hi,

I am about to start gaming and since the update i cannot load my characters.

I have reset index DB & local storage aswell as my machine but the UI is just not loading.

As i am mid session can someone look at this asap.

Many Thanks

Lewi
Lewi_88 is offline   #2 Reply With Quote
charlieluce
Senior Member
 
Join Date: Jul 2008
Posts: 1,321

Old September 2nd, 2020, 02:50 PM
Any Release Notes?

Currently Running: Pathfinder Second Edition
Currently Playing:
Pathfinder First Edition, Star Trek Adventures
Former HL Games: D&D 4e & 5e, Mutants & Masterminds 2E & 3E, Savage Worlds
charlieluce is offline   #3 Reply With Quote
H2Os
Member
 
Join Date: Mar 2014
Posts: 75

Old September 4th, 2020, 02:12 AM
I logged in and got all kinds of xml errors.
H2Os is offline   #4 Reply With Quote
flyteach
Senior Member
 
Join Date: Jul 2015
Posts: 216

Old September 4th, 2020, 01:21 PM
I'm not seeing HTML errors (can you reproduce and/or describe the steps you're taking?), but it would still be nice to see release notes so we know what was supposed to be fixed and what's still outstanding.
flyteach is offline   #5 Reply With Quote
charlieluce
Senior Member
 
Join Date: Jul 2008
Posts: 1,321

Old September 4th, 2020, 01:33 PM
I've checked HLO on two devices (Windows 10 with Opera and Android 9 with Chrome) and it's working OK on both of them. Maybe try a different browser?

Currently Running: Pathfinder Second Edition
Currently Playing:
Pathfinder First Edition, Star Trek Adventures
Former HL Games: D&D 4e & 5e, Mutants & Masterminds 2E & 3E, Savage Worlds
charlieluce is offline   #6 Reply With Quote
rob
Senior Member
Lone Wolf Staff
 
Join Date: May 2005
Posts: 8,232

Old September 5th, 2020, 01:13 PM
I will bug the guys about having forgotten to post release notes.

To my knowledge, there was only one important thing changed, which was a bug fix to an issue that very few people were running into.

Last edited by rob; September 5th, 2020 at 01:18 PM.
rob is offline   #7 Reply With Quote
rob
Senior Member
Lone Wolf Staff
 
Join Date: May 2005
Posts: 8,232

Old September 5th, 2020, 01:21 PM
Quote:
Originally Posted by Lewi_88 View Post
I am about to start gaming and since the update i cannot load my characters.

I have reset index DB & local storage aswell as my machine but the UI is just not loading.

As i am mid session can someone look at this asap.
I sure hope this problem got resolved for you. Everything checked out fine on our end immediately after the deployment, and I don't think anyone has been back here on the forums until now. I'm not sure what could have occurred. If you have captured what you got back, it would be valuable for us to get those details via a support ticket so we can investigate what occurred.
rob is offline   #8 Reply With Quote
rob
Senior Member
Lone Wolf Staff
 
Join Date: May 2005
Posts: 8,232

Old September 7th, 2020, 12:34 PM
FYI, the missing release notes for the bug fix update this past week have now been posted. Sorry about dropping the ball on that.
rob is offline   #9 Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 08:32 AM.


Powered by vBulletin® - Copyright ©2000 - 2024, vBulletin Solutions, Inc.
wolflair.com copyright ©1998-2016 Lone Wolf Development, Inc. View our Privacy Policy here.