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Junior Member
Join Date: Jul 2015
Posts: 11
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Hi all,
I seem to have real problems syncing with the cloud. Sometimes it can take up to 45 to 60 mins just to download the data on some of my devices - which is just too long. Does anyone else have these problems and something that I should be doing? Note, all my devices are fast, I have excellent internet connection and I don't have this problem streaming or downloading other data items. Thanks Steve |
#1 |
Senior Member
Join Date: Oct 2014
Location: Chicago, IL
Posts: 1,690
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How big is your master.realm file? People have reported issues with syncing if their db was very big, multiple GB. If it is very large try compressing it and then syncing it.
my Realm Works videos https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw |
#2 |
Junior Member
Join Date: Jul 2015
Posts: 11
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Where can I find my master file? I can't see it in the program files or the docs?
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#3 |
Senior Member
Join Date: Oct 2016
Posts: 621
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C:\Users\<your account>\AppData\Roaming\LWD Technology, Inc\Realm Works\
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#4 |
Senior Member
Join Date: Feb 2011
Posts: 303
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Something I was considering was would it be practical if the program offered an option to back up to a (user-defined) backup location along with the other sync options. I realize you can do backups from the maintenance screen but I am curious if others would like to see it as an option when you leave the program...?
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#5 |
Senior Member
Join Date: Oct 2014
Location: Chicago, IL
Posts: 1,690
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The program automatically backs up every time you close it. See your documents folder under Realm Works\Backups
my Realm Works videos https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw |
#6 |
Senior Member
Join Date: Oct 2016
Posts: 621
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Backs up to your Documents Directory, yep, PIMA my documents directory auto syncs with One Drive and RW realms files fill my one drive so I have to clear it out every 3 days lol
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#7 |
Senior Member
Join Date: Jan 2013
Location: Rochester, MN
Posts: 1,515
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You can change the backup directory and set how many backup copies to keep. I moved mine off my boot SSD and lowered the number of backups to reduce how much space they take up.
Last edited by Parody; February 4th, 2018 at 09:49 PM. |
#8 |
Junior Member
Join Date: Jul 2015
Posts: 11
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OK, my master file is 420,000 kb - shall I try compressing it?
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#9 |
Senior Member
Join Date: Mar 2013
Location: Greater London, UK
Posts: 2,623
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That isn't a massive database really. Some of us have 2GB+ databases. Although if you only have one realm in your DB, then that is of a good size.
There is no harm in performing the database compression. When syncing, do you get a warning about having to choose either your own local changes or the server changes? If this dialogue appears, then the entire realm is going to uploaded/downloaded during sync - which obviously takes longer. If you don't see the above, then maybe put in a support request to see why your small database is taking so long to merge. Farling Author of the Realm Works Import tool, Realm Works Output tool and Realm Works to Foundry module Donations gratefully received via Patreon, Ko-Fi or Paypal |
#10 |
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