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Senior Member
Join Date: Dec 2013
Posts: 784
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Sorry man, they have to fix this! After all they are still SELLING this tool on the webpage.
It cannot be THAT expensive to offer a MINIMUM of support for your software - even if its on a backburner / freezer indefinitively... Therefore we should highlight this to the support. Especially for all the hours lost - ASK THEM what are they going to do to fix your problem. It's not that an important but optional feature like imports are broken in the latest versions, but a core functionality snippts/topic creation seems to be bugged in your instance! They have to help. Join the (unofficial) Realm-Works IRC Chat: #realm-works on the Rizon Network (https://wiki.rizon.net/index.php?title=Servers) -> Browser Client: https://kiwiirc.com/client/irc.rizon.net |
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Senior Member
Join Date: Dec 2013
Posts: 784
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Btw my support reqplies were rather quick.
Join the (unofficial) Realm-Works IRC Chat: #realm-works on the Rizon Network (https://wiki.rizon.net/index.php?title=Servers) -> Browser Client: https://kiwiirc.com/client/irc.rizon.net |
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Senior Member
Join Date: Sep 2013
Location: Vancouver, Canada.
Posts: 715
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In the past, tickets I've submitted (I use a VPN) were never received.
I made a comment once on the facebook fanpage for Realm Works, and one of the Lone Wolf people contacted me. They verified they hadn't received a ticket, but were able to resolve my (your realm won't sync, some error code) issue the following day. |
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Senior Member
Join Date: Sep 2013
Location: Vancouver, Canada.
Posts: 715
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Accidental double post
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Senior Member
Join Date: Oct 2014
Location: Chicago, IL
Posts: 1,689
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Quote:
my Realm Works videos https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw |
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