Lone Wolf Development Forums  

Go Back   Lone Wolf Development Forums > Hero Lab Forums > HL - Pathfinder Roleplaying Game

Notices

Reply
 
Thread Tools Display Modes
Angela2013
Senior Member
 
Join Date: Sep 2011
Location: Wisconsin
Posts: 276

Old September 2nd, 2017, 10:53 AM
I have not been on Hero Lab for about a week. I went to start it up today my license has disappeared and it went into demo mode. When I tried to reactivate, the license did not appear in the activate box. I am running Windows 10. In all the years I have had Hero Lab I have never had this problem.

Some days I don't know why I bother to chew through the restraints.
Angela2013 is offline   #1 Reply With Quote
ShadowChemosh
Senior Member
Volunteer Data File Contributor
 
Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,701

Old September 2nd, 2017, 11:03 AM
Quote:
Originally Posted by Angela2013 View Post
I have not been on Hero Lab for about a week. I went to start it up today my license has disappeared and it went into demo mode. When I tried to reactivate, the license did not appear in the activate box. I am running Windows 10. In all the years I have had Hero Lab I have never had this problem.
I have been having connection issues to the LW license and updates servers all morning. It could be related.

I would say go to the HL Menu "License->Send my Licenses to me" so you could get the license and plug it in manually. But at least for me is also offline.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
ShadowChemosh is offline   #2 Reply With Quote
ICTerify
Junior Member
 
Join Date: Apr 2013
Posts: 10

Old September 2nd, 2017, 11:40 AM
I have been having connection issues today as well. I have not been able to get updates or check the license servers all day.

LW are servers down?

Last edited by ICTerify; September 2nd, 2017 at 12:53 PM.
ICTerify is offline   #3 Reply With Quote
Aaron
Senior Member
Lone Wolf Staff
 
Join Date: Oct 2011
Posts: 6,776

Old September 2nd, 2017, 11:42 AM
I'll see if I can find anything out.
Aaron is offline   #4 Reply With Quote
DeltaMasterMind
Senior Member
 
Join Date: Jul 2014
Posts: 389

Old September 2nd, 2017, 11:43 AM
Yeah they are. I am still having issues connecting to the update side of HL.
DeltaMasterMind is offline   #5 Reply With Quote
Angela2013
Senior Member
 
Join Date: Sep 2011
Location: Wisconsin
Posts: 276

Old September 2nd, 2017, 12:34 PM
This happened after I got an error while the program was checking for updates.

Some days I don't know why I bother to chew through the restraints.
Angela2013 is offline   #6 Reply With Quote
Colen
Senior Member
Lone Wolf Staff
 
Join Date: Dec 2008
Posts: 4,728

Old September 2nd, 2017, 01:17 PM
Our DNS provider is having issues - apparently issues bad enough to take down their customer login page as well. We reported the problem to them some time ago, but a fix hasn't arrived yet. If it continues much longer we'll look at alternate solutions.

Sorry for the inconvenience, all!
Colen is offline   #7 Reply With Quote
mgrote
Junior Member
 
Join Date: Oct 2015
Location: Ohio
Posts: 1

Old September 2nd, 2017, 02:34 PM
It's been 5 hours. Saturday is the day where most people game, especially on a holiday weekend. Any update?
mgrote is offline   #8 Reply With Quote
Colen
Senior Member
Lone Wolf Staff
 
Join Date: Dec 2008
Posts: 4,728

Old September 2nd, 2017, 05:24 PM
I've kicked off the process of switching over to our backup systems, which should take effect as soon as the changes propagate around the internet. Sorry for the inconvenience, everyone - I was also moving house this weekend, which made it significantly harder to address this expediently.
Colen is offline   #9 Reply With Quote
ShadowChemosh
Senior Member
Volunteer Data File Contributor
 
Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,701

Old September 2nd, 2017, 05:32 PM
Quote:
Originally Posted by Colen View Post
Sorry for the inconvenience, everyone - I was also moving house this weekend
Hope the move went well. I have to say moving is the most stressful and exhausting activity!

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
ShadowChemosh is offline   #10 Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 05:02 PM.


Powered by vBulletin® - Copyright ©2000 - 2019, vBulletin Solutions, Inc.
wolflair.com copyright ©1998-2016 Lone Wolf Development, Inc. View our Privacy Policy here.