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Junior Member
Join Date: Nov 2015
Posts: 1

Old November 8th, 2017, 01:53 PM
I'm running into an error while installing 8.4 that I'm unable to work around. It happened during the automated update and is happening on subsequent re-installs.

See the attached for specifics.

thank you
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Kaidenmar is offline   #1 Reply With Quote
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Join Date: Mar 2013
Location: Greater London, UK
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Old November 8th, 2017, 11:04 PM
Have you tried uninstalling the old version, and then deleting the C:\Program Files (x86)\HeroLab folder manually, before trying a reinstall?

(You probably want to save your portfolio files first, if they are stored somewhere in that folder tree.)


Author of the Realm Works Import tool, Realm Works Output tool and Realm Works to Foundry module

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Farling is offline   #2 Reply With Quote
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Join Date: Dec 2008
Posts: 4,718

Old November 9th, 2017, 01:37 PM
Try what Farling recommends - if that doesn't help, please email us at support@wolflair.com and we'll get you sorted out. Hope this helps!
Colen is offline   #3 Reply With Quote

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