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thaX
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Join Date: Aug 2008
Posts: 279

Old August 14th, 2020, 01:42 PM
I have been all over the Lonewolf site and no where is there a portal to get to Herolab online without paying for it again.

How do I get to my account?
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thaX
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Join Date: Aug 2008
Posts: 279

Old August 14th, 2020, 01:58 PM
Is there something going on, I can't log in from the main site...

I really don't want to pay for it again.
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thaX
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Join Date: Aug 2008
Posts: 279

Old August 14th, 2020, 02:31 PM
Usually, when I searched google for it, the link went straight to it. Now, it brings up the main page.
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TheYsconator
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Join Date: Jan 2020
Posts: 12

Old August 14th, 2020, 03:00 PM
Wait, do you main https://herolab.online ?

What do you mean with 'I can't log in from the main site?'
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rob
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Join Date: May 2005
Posts: 8,232

Old August 14th, 2020, 05:40 PM
You're gonna have to provide more details here for me to be able to investigate and/or assist. The herolab.online site has been operating without interruption since the deployment on Wednesday. And nothing should have changed anywhere. So I don't understand what problem you are encountering.
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thaX
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Join Date: Aug 2008
Posts: 279

Old August 14th, 2020, 06:18 PM
Alright, that link worked...
Where is it at on the main Lonewolf web site? I only can get the page where it lists the options to buy and no where to log in at all.
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Farling
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Join Date: Mar 2013
Location: Greater London, UK
Posts: 2,368

Old August 15th, 2020, 04:36 AM
Interesting. You would have thought that the page https://www.wolflair.com/hlo/ would have a link to the .online web site for current users.

Farling

Author of the Realm Works Import (http://forums.wolflair.com/showthread.php?t=58156) and Output tools (http://forums.wolflair.com/showthread.php?t=59981)
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Koro76
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Join Date: Jan 2020
Posts: 50

Old August 18th, 2020, 08:50 AM
Quote:
Originally Posted by Farling View Post
Interesting. You would have thought that the page https://www.wolflair.com/hlo/ would have a link to the .online web site for current users.
Seconded. I've had multiple players have this problem.
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rob
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Join Date: May 2005
Posts: 8,232

Old August 18th, 2020, 10:54 PM
Now that I understand the problem, this was my fault for not circling back since the start of the year. We were migrating everything to a completely new hosting environment, rolling out the initial rewrite of the server, and revamping the main website in January/February. There were quite a few rough edges back then, and the way things were behaving led to problems and confusion for a few users. So I had the confusing links removed and then forgot to circle back once everything stabilized to put them back in. We should absolutely get that fixed...
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