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weogarth
Senior Member
 
Join Date: Feb 2013
Posts: 303

Old July 12th, 2020, 06:04 PM
Hello,

Campaign been on a hiatus, so haven't used Realm Works in some time, so used the FAQ button on the Help menu, which goes to

http://www.wolflair.com/realmworks/s...ked-questions/

It's not there. I know you guys have pulled the plug on active dev but I really hope that you haven't disabled basic support of the product as well. That would be....unfortunate.

Gary
Assistant Calendar Champion (retired)

GM: D&D 3.5 homegrown Local/Small Scale campaign
GMing blog: http://www.undiscoveredworlds.com
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Parody
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Join Date: Jan 2013
Location: Rochester, MN
Posts: 1,382

Old July 12th, 2020, 06:17 PM
They revamped the website a while ago and many things moved and/or disappeared. You can still get some support by emailing support@wolflair.com or using the bug reporter on the website.

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Farling
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Join Date: Mar 2013
Location: Greater London, UK
Posts: 2,369

Old July 13th, 2020, 02:21 AM
It's crazy that they haven't programmed redirect pages into their new web site!

Farling

Author of the Realm Works Import (http://forums.wolflair.com/showthread.php?t=58156) and Output tools (http://forums.wolflair.com/showthread.php?t=59981)
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meek75
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Join Date: May 2007
Location: Louisville, Ky
Posts: 329

Old July 13th, 2020, 10:58 AM
Quote:
Originally Posted by weogarth View Post
Hello,

Campaign been on a hiatus, so haven't used Realm Works in some time, so used the FAQ button on the Help menu, which goes to

http://www.wolflair.com/realmworks/s...ked-questions/

It's not there. I know you guys have pulled the plug on active dev but I really hope that you haven't disabled basic support of the product as well. That would be....unfortunate.
They have indeed stopped "basic support". Critical errors are not being addressed and customers that have reached out to LWD have been told they don't have time for RW, and have shifted focus to HLO/PF.
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Exmortis
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Join Date: Sep 2012
Location: Ottawa, Canada
Posts: 766

Old July 15th, 2020, 10:43 AM
Quote:
Originally Posted by meek75 View Post
They have indeed stopped "basic support". Critical errors are not being addressed and customers that have reached out to LWD have been told they don't have time for RW, and have shifted focus to HLO/PF.
They do not even take the time to enter these forums. We are the forsaken!

Exmortis aka "Scott"
RW - Needs Rez spell
HL - Game Master/Designer
RPG Tools - Campaign Cartographer 3+, D20 Pro Ultimate
Real Life - IT Security
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Acenoid
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Join Date: Dec 2013
Posts: 779

Old July 17th, 2020, 09:15 AM
I am just waiting for April 1st, when someone from LWD will announce a major update

... Anyways let's "hope" they either are so successful with HLO that they might get some funding for RW, or they utterly fail and get back to RW with a new kickstarter or paid model to make some money.

Join the (unofficial) Realm-Works IRC Chat: #realm-works on the Rizon Network (https://wiki.rizon.net/index.php?title=Servers)
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Exmortis
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Join Date: Sep 2012
Location: Ottawa, Canada
Posts: 766

Old July 23rd, 2020, 04:20 AM
Quote:
Originally Posted by Acenoid View Post
I am just waiting for April 1st, when someone from LWD will announce a major update

... Anyways let's "hope" they either are so successful with HLO that they might get some funding for RW, or they utterly fail and get back to RW with a new kickstarter or paid model to make some money.
It maybe too late for that now, they have lost so much of the client base my bet is they wouldn't get much support, also trust is lost one can only take so many mistruths. Not sure I would trust them with any investment.

I renewed my server access, again to show some support. But I believe RW is an EoL product and that was wasted money.

Exmortis aka "Scott"
RW - Needs Rez spell
HL - Game Master/Designer
RPG Tools - Campaign Cartographer 3+, D20 Pro Ultimate
Real Life - IT Security
Hobby - Anything on water or ATV
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Greebo
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Join Date: Aug 2013
Location: Germany
Posts: 274

Old July 23rd, 2020, 11:08 PM
Quote:
Originally Posted by Exmortis View Post
It maybe too late for that now, they have lost so much of the client base my bet is they wouldn't get much support, also trust is lost one can only take so many mistruths. Not sure I would trust them with any investment.

I renewed my server access, again to show some support. But I believe RW is an EoL product and that was wasted money.
Same here. I renewed my server access primarily to gain some time to decide which alternative I will use in the future.


Supporting Calendar Campaigner

Tools: Realm Works, Campaign Cartographer 3+ and Add-ons, MapTools
Games: home brew world, Lord of the Rings (CODA), Shadowrun, Earthdawn
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Exmortis
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Join Date: Sep 2012
Location: Ottawa, Canada
Posts: 766

Old July 24th, 2020, 05:44 AM
Quote:
Originally Posted by Greebo View Post
Same here. I renewed my server access primarily to gain some time to decide which alternative I will use in the future.
I so hear that, but getting all my work into a new product is daunting to say the least.

Exmortis aka "Scott"
RW - Needs Rez spell
HL - Game Master/Designer
RPG Tools - Campaign Cartographer 3+, D20 Pro Ultimate
Real Life - IT Security
Hobby - Anything on water or ATV
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meek75
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Join Date: May 2007
Location: Louisville, Ky
Posts: 329

Old July 24th, 2020, 06:15 AM
Quote:
Originally Posted by Exmortis View Post
I so hear that, but getting all my work into a new product is daunting to say the least.
I decided to not even try. I did not renew my access and have chalked it up to a lesson learned the hard way. I may never be willing to put the effort into data input like that ever again. At least if I use a google doc it will remain accessible.
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