Closed for the Holidays?

Itzi · December 23rd, 2020, 07:42 AM

Does anyone know if tech support is taking a long holiday for the ... er ... holidays?

I submitted a ticket regarding transferring a HL license on the 16th and still haven't had any response other than the automated one. I sent a follow up early yesterday and still nothing.

Dami · December 23rd, 2020, 10:47 PM

There were LW staff on the forum answering questions within the last 48 hours, but quite likely the 'office' is now closed.

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Itzi Member Join Date: Jan 2018 Posts: 39 December 23rd, 2020, 07:42 AM	Does anyone know if tech support is taking a long holiday for the ... er ... holidays? I submitted a ticket regarding transferring a HL license on the 16th and still haven't had any response other than the automated one. I sent a follow up early yesterday and still nothing.
#1

Dami Senior Member Join Date: Mar 2013 Location: Melbourne, Australia Posts: 806 December 23rd, 2020, 10:47 PM	There were LW staff on the forum answering questions within the last 48 hours, but quite likely the 'office' is now closed. Current RPG's: Pathfinder (GM), Pathfinder (Player), Gamma World (GM, Pathfinder homebrew). HeroLab: 3.5 & Pathfinder. HL User Files for PF: Greyhawk Setting, Gamma World (WIP). DM and player of D&D since 1980.
#2