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brenthberry
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Join Date: May 2012
Posts: 25

Old April 2nd, 2014, 03:49 PM
I've imported a couple of images as smart images. When I reveal the entire image and send it to player view, the right side of the image gets cropped off.

I loaded the image as a simple image, and it appeared fine in player view.

This has happened to a couple of maps so far.

I read the smart image section of the manual, and looked at the tutorials. Am I missing something? Is there a maximum image size? The .jpg is about 14x19 inches.

Thanks for any help.
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Mmurphy
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Old April 2nd, 2014, 03:56 PM
Is it possible that the right side of the image is not 'revealed'?
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brenthberry
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Old April 2nd, 2014, 04:05 PM
Quote:
Originally Posted by Mmurphy View Post
Is it possible that the right side of the image is not 'revealed'?
Nope, I used the option that reveals the entire image.
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davidp
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Old April 2nd, 2014, 04:40 PM
I'm not seeing the behavior you are describing. Have you tried clicking on the "..." button in the toolbar in player view preview tab to pull up a menu and then select "Size Window to Fit Contents"? Does that resize the window to show everything?

Is the map too big to show all the way across in player view? If so, you can adjust the zoom level to shrink it. You can tell this fairly easily by looking in the player view preview tab and see if the smaller size window has a frame on the right side of the window.

When you reveal everything, it should end up with a black border all the way around your image. We do that deliberately with smart images so players may not know how big the map really is.
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brenthberry
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Old April 2nd, 2014, 04:53 PM
Here's an image of the player's view with the smart image using the "Reveal Entire Image" selected on the left, and a picture(simple) on the right.



I hope that helps.
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brenthberry
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Old April 2nd, 2014, 05:13 PM
Here's another one. In this one I created pins for each of the lettered areas, and revealed pins for locations A and B. The pins are in the correct location on the smart image editor, but appear like this in the player view:



As before, I display a simple image on the right for comparison. And as before, the "Reveal Entire Image" option is selected on the smartimage.
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davidp
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Old April 2nd, 2014, 06:20 PM
Let's take this to a support case. Please submit a support case and reference this thread. I think I may need more information from you to figure out further what is going on.
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brenthberry
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Old April 2nd, 2014, 06:28 PM
Sure thing. :-)

I look forward to hearing from you guys.
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ShadowChemosh
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Old April 2nd, 2014, 07:28 PM
If you guys don't mind an idea from the peanut gallery. I have done allot of playing with Player View and smart images. I think the issue is the size difference between the DM view vs Player view.

On the Player view section click the "Size Contents to fit window button" and see if the full map is displayed. Here is a image of the button I am talking about:
Image4.jpg

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Mystic Lemur
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Old April 2nd, 2014, 08:45 PM
I had a similar issue, but it resolved when I deleted the snippet for the map and created a new one. I never figured out what happened, and it never happened to me again.

Actually, I can't remember if I only deleted the snippet, or if I deleted the whole topic. I didn't have much entered on the topic, so I may have just deleted the whole thing.
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