Junior Member
Join Date: Nov 2010
Posts: 6
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I just downloaded and spent most of the day demoing the cortex modules for hero lab. Tonight I took the plunge and purchased. Now, moments later, there is no mention of cortex on the website and I cannot select this as my license activation.
Have you dropped your cortex support? |
#1 |
Senior Member
Join Date: Aug 2008
Location: Miamisburg, OH
Posts: 1,322
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Are you sure you selceted the Cortex system when you activated the license? Some people choose the wrong system, usually D&D, when they activate it.
If that is a problem HL can change it for you, just let them know about it. Web site - Cheese Weasel Logistics - www.cheeseweasel.net Twitter - @CheeseWeaselGMZ For user created content check out www.d20pfsrd.com and www.cheeseweasel.net For video demos of Hero Lab go to http://www.youtube.com/user/TheChiefweasel?blend=9&ob=5 |
#2 |
Junior Member
Join Date: Nov 2010
Posts: 6
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It happened that I had v3.6e installed as the website that was the latest version. I played around with cortex data set a bit and decided to purchase hero lab. I inspected the license elements and looked into snafus before even trying to activate. I originally tried on the version i had installed and had been demoing. Cortex was in the list for the game sets I could choose to tie to my account. I selected it, went through the rest of the screens and at the end received this error:
Quote:
??? |
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#3 |
Senior Member
Join Date: Aug 2008
Location: Miamisburg, OH
Posts: 1,322
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I do see Cortex on my HL screen, but with the new patch i am having some problems with the license as well.
Web site - Cheese Weasel Logistics - www.cheeseweasel.net Twitter - @CheeseWeaselGMZ For user created content check out www.d20pfsrd.com and www.cheeseweasel.net For video demos of Hero Lab go to http://www.youtube.com/user/TheChiefweasel?blend=9&ob=5 |
#4 |
Senior Member
Join Date: May 2007
Location: Durham, NC
Posts: 1,747
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I just did the update and all is good, but I did have my license reset this past monday. IDK if that is the issue or not.
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#5 |
Senior Member
Join Date: Aug 2008
Location: Miamisburg, OH
Posts: 1,322
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Well the license must have been as tired as I was last night, if seems to be working fine this morning.
Going back to the Cortex issue, when you open HL and select the license menu then select view license, what game system does it list? Web site - Cheese Weasel Logistics - www.cheeseweasel.net Twitter - @CheeseWeaselGMZ For user created content check out www.d20pfsrd.com and www.cheeseweasel.net For video demos of Hero Lab go to http://www.youtube.com/user/TheChiefweasel?blend=9&ob=5 |
#6 |
Junior Member
Join Date: Nov 2010
Posts: 6
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I did a clean install while having these issues and cortex doesn't appear in the menu even in the demo mode anymore, the activation menu, or the website. It was on the website yesterday morning but now there is absolutely no mention of support for it anywhere. Thats what leads me to believe my issue isn't a license.
Game Systems Supported: Pathfinder Roleplaying Game Mutants & Masterminds d20 System Call of Cthulhu World of Darkness 4th Edition Savage Worlds Authoring Kit Data Files for Supported Games Name of Update Version Updated Author 4th Edition V2.5 2010/11/04 Lone Wolf Development Call of Cthulhu V1.4 2010/09/18 Lone Wolf Development d20 System V3.10 2010/09/18 Lone Wolf Development Mutants & Masterminds (2nd) V4.2 2010/09/18 Lone Wolf Development Mutants & Masterminds (3rd) V0.3 2010/09/18 Lone Wolf Development Pathfinder Role-Playing Game V4.10 2010/10/27 Lone Wolf Development Savage Worlds with Source V1.10 2010/09/18 Lone Wolf Development World of Darkness V2.19 2010/09/18 Lone Wolf Development |
#7 |
Senior Member
Volunteer Data File Contributor
Join Date: Nov 2009
Posts: 1,502
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I can verify that indeed, Cortex is no longer on the Hero Lab page and the direct link doesn't go anywhere. Bizarre... I still have it on my license screen, possibly because the install on this computer hasn't been updated for a good week or so, but attempting to download it tells me that there are no updates available.
{bites lip} I really don't know what to say. I'm not officially part of the Hero Lab development effort and most of the people I know involved with that probably won't be waking up for another hour or two, being that they live on the West Coast. I'll send off an email, but no idea as to when I might get an answer. |
#8 |
Senior Member
Join Date: May 2007
Location: Durham, NC
Posts: 1,747
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I am sure they can send you the .hl file. It must be missing in the download and website for some reason. IDK if we can post the file or not, it will run in demo if you do not have the license, so it should be ok, but IDK if that is a "no no" or not.
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#9 |
Senior Member
Volunteer Data File Contributor
Join Date: Nov 2009
Posts: 1,502
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http://forums.wolflair.com/showthread.php?t=11684
Ah... this apparently happened briefly last week and they were able to fix it pretty quickly. Anyhow, I sent emails out to Rob and Colen. Hopefully, we can get this all sorted out fairly quickly. |
#10 |
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