DDI Updater Stalls - Page 2

ssims2 · November 3rd, 2010, 07:00 PM

I am having the same issue. The updater crashes while generating the items .dat file, specifically while working on the Venomous Songbow. I have tried it 5 times - it always crashes at this point.

davidthegnome2003 · November 3rd, 2010, 10:13 PM

How can you tell what specific item it is on?

ssims2 · November 4th, 2010, 04:57 AM

There is a text file called output.txt in the 4e folder that contains a log of the downloader.

davidthegnome2003 · November 4th, 2010, 07:43 AM

Cool, thanks for the info

Colen · November 4th, 2010, 08:52 AM

Yes, it looks like there's been an update, even though the Compendium page says "Latest Updates: 10/12/10". I'm resolving the crash, and adding something I hope will help people whose downloads start failing half way through - I'll hopefully be releasing a new update to fix this today.

Thanks for your patience, all.

mugginns · November 4th, 2010, 11:11 AM

Outstanding. If this starts working well, you may see quite a few new subs based on the CB stuff.

SkidAce · November 4th, 2010, 11:32 AM

I can guarantee you will see at least one.

Madcap · November 4th, 2010, 12:04 PM

I wish I got this kind of feedback and customer support from other gaming products I use. Thank you so much for looking into this.

DMSamuel · November 4th, 2010, 12:19 PM

FYI: I just tried to DL the data 3 times, after about 6 hours (yes, I timed it) it crashes at the end when trying to generate Deity entries.

Also, I get no conversion option in the menu, only DL non-subscription data, DL subscription data, and Delete all data.

So I can't even convert the stuff that did get downloaded and every time I attempt it I have to start at the beginning.

In a bright note, I appreciate your quick responses and look forward to this being resolved so I can start using the product.

cryptoknight · November 4th, 2010, 12:26 PM

I think there's a lot of us anxiously waiting for this to be resolved.

Once I build a character in HB and determine it will meet my needs the purchase will happen.

Just wish the SR4e ruleset would get released too... because I'll happily buy that.

ssims2 Junior Member Join Date: Nov 2010 Posts: 4 November 3rd, 2010, 07:00 PM	I am having the same issue. The updater crashes while generating the items .dat file, specifically while working on the Venomous Songbow. I have tried it 5 times - it always crashes at this point.
#11

davidthegnome2003 Junior Member Join Date: May 2010 Posts: 13 November 3rd, 2010, 10:13 PM	How can you tell what specific item it is on?
#12

Colen Senior Member Lone Wolf Staff Join Date: Dec 2008 Posts: 4,690 November 4th, 2010, 08:52 AM	Yes, it looks like there's been an update, even though the Compendium page says "Latest Updates: 10/12/10". I'm resolving the crash, and adding something I hope will help people whose downloads start failing half way through - I'll hopefully be releasing a new update to fix this today. Thanks for your patience, all.
#15

mugginns Junior Member Join Date: Oct 2009 Posts: 4 November 4th, 2010, 11:11 AM	Outstanding. If this starts working well, you may see quite a few new subs based on the CB stuff.
#16

SkidAce Junior Member Join Date: Nov 2010 Posts: 15 November 4th, 2010, 11:32 AM	I can guarantee you will see at least one.
#17

Madcap Junior Member Join Date: Nov 2010 Posts: 6 November 4th, 2010, 12:04 PM	I wish I got this kind of feedback and customer support from other gaming products I use. Thank you so much for looking into this.
#18

cryptoknight Senior Member Volunteer Data File Contributor Join Date: Dec 2008 Posts: 523 November 4th, 2010, 12:26 PM	I think there's a lot of us anxiously waiting for this to be resolved. Once I build a character in HB and determine it will meet my needs the purchase will happen. Just wish the SR4e ruleset would get released too... because I'll happily buy that.
#20