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Samurai
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Join Date: Jun 2011
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Old May 12th, 2013, 03:52 PM
I just installed herolab on my ipad and I'm trying to import a character via e-mail. I follow the instructions, but when I click on the file, nothing happens....
any suggestions?
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ShadowChemosh
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Old May 12th, 2013, 09:12 PM
Quote:
Originally Posted by Samurai View Post
I just installed herolab on my ipad and I'm trying to import a character via e-mail. I follow the instructions, but when I click on the file, nothing happens....
any suggestions?
Sorry no ideas. From email I click on the .por file and it asks me to open in Hero Lab. I click on the HL app icon and the app opens up just fine.

You getting any error message at all? Tried restarting the iPad? Tried reinstalling the app? Those are the things I would be starting with.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
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mezme
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Old May 13th, 2013, 02:22 AM
I was able to recreate the .hl on a friend PC that was not updated instead of my updated mac and it load fine on my iPad. The problem is really related to .hl files generated with the latest desktop version, possibly specifically on the mac version.
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rob
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Old May 13th, 2013, 02:33 AM
Sadly, I know zilch about the iPad version, so I've flagged this issue to Colen's attention. Hopefully, he'll be able to shed some light on what's going on after he has a chance to investigate it in the morning. Please stay tuned for an update and sorry for the inconvenience!
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tahltwo
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Old May 13th, 2013, 04:39 AM
Quote:
Originally Posted by mezme View Post
I was able to recreate the .hl on a friend PC that was not updated instead of my updated mac and it load fine on my iPad. The problem is really related to .hl files generated with the latest desktop version, possibly specifically on the mac version.
hm. sounds promising to hear of a fix soon.
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Colen
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Old May 13th, 2013, 06:32 AM
Sorry about this. I've posted a solution for the problem here:

http://forums.wolflair.com/showthread.php?t=43986

The problem is that the latest version of the Pathfinder data files require Hero Lab 4.2 on the desktop, and that requirement is incorrectly being "inherited" by any data files exported by HLExport, even though Hero Lab 4.2 isn't out yet on the iPad.

There's an updated version of HLExport at the above link that should tide you over until Hero Lab 4.2 is approved for the iPad, which should happen around the end of this week (it was submitted Friday evening).
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mezme
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Old May 13th, 2013, 08:49 AM
Thank you
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ShadowChemosh
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Old May 13th, 2013, 08:55 AM
Thanks Colen!

I just tested and the above fixes is working for me. Thanks again.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
ShadowChemosh is offline   #18 Reply With Quote
tahltwo
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Old May 13th, 2013, 10:35 AM
... thanks for posting solution, but...

is there any solution for mac version? i have 2 mac licenses and don't use the pc desktop hl :-(
tahltwo is offline   #19 Reply With Quote
Samurai
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Old May 13th, 2013, 12:27 PM
Quote:
Originally Posted by ShadowChemosh View Post
Sorry no ideas. From email I click on the .por file and it asks me to open in Hero Lab. I click on the HL app icon and the app opens up just fine.

You getting any error message at all? Tried restarting the iPad? Tried reinstalling the app? Those are the things I would be starting with.
No error message or anything. literally nothing happens. I've reinstalled the app and restarted the ipad. Still does nothing. is this tied to this version issue mentioned?
Samurai is offline   #20 Reply With Quote
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