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johnwhite-toledo
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Join Date: May 2008
Posts: 4

Old November 9th, 2010, 04:46 AM
I downloaded the program and I paid for the data file but cant access Cortex. WTH?
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chiefweasel
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Join Date: Aug 2008
Location: Leesburg, VA
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Old November 9th, 2010, 07:17 AM
Have you re-activated your license?

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johnwhite-toledo
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Join Date: May 2008
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Old November 9th, 2010, 07:30 AM
yep. there's nothing listed on data files for the cortex sytem. and my licences shows I have paid for it.
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johnwhite-toledo
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Old November 9th, 2010, 07:32 AM
Im trying to start a Serenity campagin soon and I wanted to use Hero lab-which I love.
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johnwhite-toledo
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Join Date: May 2008
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Old November 9th, 2010, 07:38 AM
every other game system is there, and will download -cortex notsomuch and I've reinstalled it three times, updated. Now I don't want to extend my license if I cant even use the system I want. Is WL working on it, did they lose the cortex license- whats up my wee cheeky monkeys?

Last edited by johnwhite-toledo; November 9th, 2010 at 07:19 PM.
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rob
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Join Date: May 2005
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Old November 10th, 2010, 01:03 PM
Sorry. This was a technical screwup on our end. The problem should now be fixed.

Please note that Hero Lab does not involve any license extensions, so your concern about that may be unfounded. Once you purchase access to content, you've got it.
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