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Junior Member
Join Date: Apr 2017
Posts: 2
April 24th, 2017, 04:35 PM
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I just registered to share that with today's auto-update for Cthulu the program dowloaded and then asked me to drag the new version into the Applications folder. Upon doing so I tried opening the program and it immediately gives me the Apple Error Dialog Box asking if I want to try reopening the program vs being done.
I then tried a direct download of the newest client from the website and got the same response. I then did a fresh restart and got the same response. So what's next on the recommended try list? Thanks |
#1
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Senior Member
Lone Wolf Staff
Join Date: Dec 2008
Posts: 4,690
April 26th, 2017, 09:23 AM
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Sorry to hear you're having problems with Hero Lab! Please email us at support@wolflair.com with the exact error message you get when opening the program, and we'll see what's going on.
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#2
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Junior Member
Join Date: Apr 2017
Posts: 2
April 26th, 2017, 07:38 PM
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Thanks, I did that Monday right after posting the thread. Got an email back from David Noble and sent in a reply yesterday morning with the error dialog and the info he requested.
Now I'm just waiting to hear about an update or something else to try. Thanks |
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#3
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Linear Mode
