Senior Member
Join Date: Aug 2010
Posts: 1,528
|
Hi,
I've emailed support with the crashlog, but wanted to mention this here. It appears the latest executable, 8.0d, is breaking with my Game System that has multiple folders (Pathfinder). On accessing any of them directly, HeroLab crashes with a BAD READ error. I am able to access them by loading another Game System (that does not have multiple folders) first, then using "Switch Game System" to change to any of the Pathfnder variants. |
#1 |
Member
Join Date: Feb 2013
Location: Warr Acres, OK
Posts: 45
|
After updating, I cannot even use Hero Lab
Hero Lab has encountered an error and needs to close. Sorry! To help us fix this error, please send the following to support@wolflair.com in a single email: 1) A description of what you were doing (unless you include this, we won't have enough information to fix your problem!) 2) This file: C:\Users\daiji\Documents\Hero Lab\crashreports\Hero Lab-8.0d-669-20170316-102932.dmp 3) Finally, please copy and paste this information into the email (you can right-click this message to do so): C:\Program Files (x86)\Hero Lab\HeroLab.exe 8.0d 669 major: 10, minor: 0, build: 14393, platform: 2, version: , spmaj: 0, spmin: 0, suitemask: 00000300, type: 1 ACCESS VIOLATION Address: 0x0051c1be Type: bad read Sent In! |
#2 |
Senior Member
Join Date: Jan 2011
Posts: 455
|
I just sent mine in also. I can not use Pathfinder.
|
#3 |
Senior Member
Join Date: Jan 2011
Posts: 455
|
Quote:
|
|
#4 |
Senior Member
Lone Wolf Staff
Join Date: Dec 2008
Posts: 4,690
|
I'm working on this now - I've put Hero Lab 8.0c back up on the updates mechanism until I get a fix for this. Sorry for the inconvenience!
|
#5 |
Senior Member
Join Date: Aug 2010
Posts: 1,528
|
|
#6 |
Senior Member
Lone Wolf Staff
Join Date: Dec 2008
Posts: 4,690
|
I've been unable to reproduce the problem with my own copy of Pathfinder (which has multiple folders) - was the problem happening when you loaded Hero Lab then selected Pathfinder from the "select game" form? Or only when you launched it by double-clicking a Pathfinder portfolio, or loading one from Realm Works?
|
#7 |
Member
Join Date: Feb 2013
Location: Warr Acres, OK
Posts: 45
|
In my case, it was running the file as admin, then when load pathfinder CRASH. (That is what I recall doing....)
Quote:
|
|
#8 |
Senior Member
Join Date: Jan 2011
Posts: 455
|
Herolab loaded fine but when I tried to load Pathfinder it crashed. Other games were fine. I also could load other games and switch game system and then load Pathfinder that way.
|
#9 |
Senior Member
Join Date: Aug 2010
Posts: 1,528
|
I could reproduce it both by running directly and choosing any Pathfinder-based folder, or by launching from Realm Works and selecting Pathfinder.
|
#10 |
|
|