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Ishamael
Junior Member
 
Join Date: May 2008
Posts: 3

Old May 22nd, 2008, 03:42 PM
Hi.

I bought an Army Builder license about 1 week ago. When I didn't receive the key over the next few days, I read about the problems with web.de addresses in these forums. Therefore I sent an email to helpdesk at wolflair.com providing an alternative email address (@yahoo.de). Yet, I still haven't received any response whatsoever.
My order number is 33054.

I would really appreciate it if you could look into this.

Thanks,

Alexander
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Ishamael
Junior Member
 
Join Date: May 2008
Posts: 3

Old May 22nd, 2008, 03:46 PM
Correction: It's been two weeks ago.
Ishamael is offline   #2 Reply With Quote
Nan
Junior Member
 
Join Date: Sep 2005
Posts: 21

Old May 23rd, 2008, 09:08 AM
Alexander,

I am sorry that you have not received your license numbers. I checked
the support queue and do not have records of ever receiving an email
message from you. I will gladly take care of sending your license
numbers to you right now. I will send them to the email address that
you used to place your order.

Please let me know if there is anything that I can do to assist you
further, and thank you for supporting Army Builder.

Nancy
LWD Sales/Support

On May 22, 2008, at 4:42 PM, Ishamael wrote:
> Hi.
>
> I bought an Army Builder license about 1 week ago. When I didn't
> receive the key over the next few days, I read about the problems
> with web.de addresses in these forums. Therefore I sent an email to
> helpdesk at wolflair.com providing an alternative email address
> (@yahoo.de). Yet, I still haven't received any response whatsoever.
> My order number is 33054.
>
> I would really appreciate it if you could look into this.
>
> Thanks,
>
> Alexander
>
>
>
>
>
Nan is offline   #3 Reply With Quote
Ishamael
Junior Member
 
Join Date: May 2008
Posts: 3

Old June 1st, 2008, 04:41 PM
So the Email adress wasn't the problem after all
Anyways, I have got the license key now.
Thank you.
Ishamael is offline   #4 Reply With Quote
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