Smart Image Question - Page 2

davidp · April 4th, 2014, 04:28 PM

We are still investigating this issue, but it appears to be tied to the image being a JPG format. When I converted the image from JPG to PNG and used the PNG version, it looks to work as expected. It had a side benefit of making the images smaller.

brenthberry · April 4th, 2014, 05:21 PM

Cool. Thanks for letting me know. I'll start saving my images as PNGs instead of JPGs.

And thanks for all of your hard work. This product is amazing.

davidp · April 4th, 2014, 06:14 PM

Further investigation with a coworker shows that it seems to be tied to Photoshop saving out a gray scale image as a JPG. If you make it a full-color image, it works fine. PNG is better as it is also smaller in size, though, for the first image sample you posted above.

brenthberry · April 4th, 2014, 06:20 PM

That's good to know. Thanks for figuring it out, and giving an elegant solution. I appreciate it.

davidp Senior Member Lone Wolf Staff Join Date: Jun 2011 Posts: 1,090 April 4th, 2014, 04:28 PM	We are still investigating this issue, but it appears to be tied to the image being a JPG format. When I converted the image from JPG to PNG and used the PNG version, it looks to work as expected. It had a side benefit of making the images smaller.
#11

brenthberry Junior Member Join Date: May 2012 Posts: 25 April 4th, 2014, 05:21 PM	Cool. Thanks for letting me know. I'll start saving my images as PNGs instead of JPGs. And thanks for all of your hard work. This product is amazing.
#12