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Burj
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Join Date: Mar 2015
Posts: 32

Old May 1st, 2017, 03:49 AM
Hello I have the Realm Works Client a friend brought for me kindly a while ago I went to load it up last night whilst trying to do my characters journal so I could get the information from it for my game but every time it loads I get this

Realm Works has encountered a problem we are sorry for the inconvenience

failed to retrieve containment

I have sent the error report

I have followed some suggestion through with a friend


but I still get the issue & I don't know how to fix it so I am open to suggestions
screenshot of the error is attached
Attached Images
File Type: jpg cantloadrealm.jpg (64.4 KB, 17 views)

Last edited by Burj; May 1st, 2017 at 05:34 AM.
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Parody
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Join Date: Jan 2013
Location: Rochester, MN
Posts: 1,377

Old May 1st, 2017, 04:09 AM
If you've deleted your master folder (the one in AppData\Roaming), reinstalled, redownloaded your realms from the server, and still get the error then there's nothing you can do. You'll have to wait for LWD to fix whatever's gone wrong in the server's view of your database.

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Burj
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Join Date: Mar 2015
Posts: 32

Old May 1st, 2017, 04:18 AM
I have fixed it I was thinking that last night I was tired & might of made some silly mistake so I followed through the instructions I was given again now I am a little more clear headed & it worked this time

Last edited by Burj; May 1st, 2017 at 05:34 AM.
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thrumpskin
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Join Date: Jan 2017
Posts: 7

Old June 14th, 2017, 02:30 PM
Can someone share how they fixed this? One of my PCs has the same error and we cant fix it.
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Cid
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Join Date: Nov 2017
Posts: 61

Old April 15th, 2020, 02:11 PM
Of course not.
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Valyar
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Join Date: Jul 2017
Posts: 328

Old April 15th, 2020, 10:00 PM
Shitty situation
I hope someone is monitoring the support cases for RW and there is no outlook rule to auto-delete.

The past is a rudder to guide us, not an anchor to hold us back.
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The_Traveller
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Join Date: Nov 2017
Posts: 26

Old April 16th, 2020, 01:28 AM
Seeing as this is a 3 year old message that Cid felt needed to be necro'd back from the dead, I'm guessing its not really an issue.

They have stated before, while there is no new development, they are addressing critical bugs (the import issue is the last fixed issue).
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kbs666
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Join Date: Oct 2014
Location: Chicago, IL
Posts: 1,688

Old April 16th, 2020, 03:58 AM
Except they're not. The HL integration is still broken.

my Realm Works videos
https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw
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JustinThomason
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Join Date: Jan 2012
Location: Los Angeles, CA
Posts: 281

Old April 16th, 2020, 07:41 AM
As are the import issues in builds 254/255. I'm still using the software, and finding a lot of value in it, but it sure would be nice to have a stable build that at least fixes the basic functionality already in the program.
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meek75
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Join Date: May 2007
Location: Louisville, Ky
Posts: 329

Old April 18th, 2020, 04:49 PM
Quote:
Originally Posted by The_Traveller View Post
Seeing as this is a 3 year old message that Cid felt needed to be necro'd back from the dead, I'm guessing its not really an issue.

They have stated before, while there is no new development, they are addressing critical bugs (the import issue is the last fixed issue).
Other than LWD claiming this, there is no evidence to support it. Other than one update immediately after they announced that RW was no longer in development, they have done nothing.
meek75 is offline   #10 Reply With Quote
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