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danman71
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Join Date: Jul 2014
Posts: 17

Old March 28th, 2020, 07:25 AM
I recently renewed with Standard for 6 months. If I change my mind and decide to go Patron instead, do I get credit for the $14.99 I already spent or is that lost?
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Ryan F
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Join Date: Feb 2018
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Old March 28th, 2020, 10:11 AM
When upgrading or even downgrading your Service Level in the store you will see any remaining time from your current Service package returned against the cost of the Service Package you're choosing to move to in the form of a custom SKU item in your shopping cart.

We made sure to include this credit to be sure to cover situations precisely like your own.
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danman71
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Join Date: Jul 2014
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Old March 28th, 2020, 02:30 PM
Quote:
Originally Posted by Ryan F View Post
When upgrading or even downgrading your Service Level in the store you will see any remaining time from your current Service package returned against the cost of the Service Package you're choosing to move to in the form of a custom SKU item in your shopping cart.

We made sure to include this credit to be sure to cover situations precisely like your own.
Thanks, how is the pro-ration credit calculated? Monthly, or daily?
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rob
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Join Date: May 2005
Posts: 8,232

Old March 28th, 2020, 02:52 PM
Quote:
Originally Posted by danman71 View Post
Thanks, how is the pro-ration credit calculated? Monthly, or daily?
Number of days.
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