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B0sh1
Junior Member
 
Join Date: Dec 2010
Posts: 7

Old June 1st, 2013, 11:44 AM
I just started running into this today and it's been occurring for the better part of the day so far. Also, when searching for updates, it never finds any updates. Last successful use of this was on Friday, 05/31/13.
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ladro9hands
Junior Member
 
Join Date: Jun 2013
Posts: 1

Old June 2nd, 2013, 07:20 AM
I am new to Hero Lab, was trying to buy it yesterday on my computer and I kept getting the same message. I finally went on my phone using Dolphin browser was able to purchase a license and then add it to my computer.
Now, today, I am trying to purchase a license for the Advanced Player's Guide for Pathfinder and I am getting the same stupid message. This is happening on all browsers. I am really getting frustrated with what for me, is a new product and seeming to be quite unreliable.
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neohelios
Junior Member
 
Join Date: Aug 2012
Posts: 3

Old June 2nd, 2013, 08:26 AM
Same here, last successful use was more than a week ago. Specifically getting it when opening certain website links, activating license on new PC, and updating app.

Man, I'd hate to be a first-time purchaser facing this error message. Talk about livid...

Got msg once in Chrome, and twice in the application. With Chrome, I worked around it by switching to internet explorer. But I don't know how to workaround with the application for updates and activation.
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ravi12
Junior Member
 
Join Date: Jun 2013
Location: Chandigarh
Posts: 1

Old June 28th, 2013, 03:40 AM
my pc alert message in pc window and software upgrade or license related i have no knowledge please help me.............
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Colen
Senior Member
Lone Wolf Staff
 
Join Date: Dec 2008
Posts: 4,718

Old July 2nd, 2013, 08:32 AM
Quote:
Originally Posted by ravi12 View Post
my pc alert message in pc window and software upgrade or license related i have no knowledge please help me.............
Hi ravi12,

Please email our technical support address, support@wolflair.com, with more details of your problem - if you can include the exact error message and when you receive it, that would be ideal. Technical support is best suited to get you up and running.

Hope this helps!
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