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jtnlange
Junior Member
 
Join Date: Apr 2011
Posts: 2

Old September 4th, 2017, 11:27 AM
Are the servers down? I just purchased RealmWorks and I am trying to create a new account and it says I cannot connect. I have checked everything snd I see no reason it should not work. Anyone else have any issues?

Trevor L.
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Farnaby
Member
 
Join Date: Aug 2013
Posts: 77

Old September 4th, 2017, 01:55 PM
Works for me.
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Acenoid
Senior Member
 
Join Date: Dec 2013
Posts: 483

Old September 4th, 2017, 02:14 PM
Welcome to the forums Trevor. I hope the problem will be resolved. No problems to connect to the server either. Can you rule out an issue with your firewall / router?

See also the RW FAQ which has a short paragraph on firewalls:
http://www.wolflair.com/realmworks/s...oubleshooting/

Join the (unofficial) Realm-Works IRC Chat: #realm-works on the Rizon Network (https://wiki.rizon.net/index.php?title=Servers)
-> Browser Client: https://kiwiirc.com/client/irc.rizon.net
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jtnlange
Junior Member
 
Join Date: Apr 2011
Posts: 2

Old September 4th, 2017, 02:55 PM
Nope I have tried and tried but I cannot connect. I only have Windows Defender as an anti-virus and I have added Realm Works as an exception. Not sure what else to do. I m clearly connected to the internet.

Trevor L.
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override367
Junior Member
 
Join Date: Sep 2017
Posts: 1

Old September 4th, 2017, 06:26 PM
I was told in a support e-mail that there's a problem with their DNS and we can't create accounts right now
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SteveT
Junior Member
Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 24

Old September 5th, 2017, 03:22 AM
Yes, as override367 said, unfortunately we're experiencing some temporary technical difficulties with DNS for some of our domains.

Although existing Realm Works accounts should be unaffected when using Realm Works, unfortunately at the moment new Realm Works accounts can't be created due to this issue. This is highly unusual and we're actively working to resolve the problem with our DNS providers.

We're sorry about the inconvenience to all those affected. I will post here again after the issue has been resolved.
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SteveT
Junior Member
Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 24

Old September 5th, 2017, 02:25 PM
Account creation is working again. Also you should be able to log in to https://sales.lonewolfdevel.com to download the free content (that also was affected by the DNS issue, but is now working again).
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