Error when Loading HL

[ryntak4536]

Not sure who the publisher is for this particular pack, so I'm not sure where to send this. Thus, I'm putting it here.

As of recently (this month, September 2014), after installing several updates, I've started receiving an error message on loading HL.

The error message is basically saying that a Duplicate Record has been encountered. This error is produced for multiple "user lines", all within the file "PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_O nly_Master(Players)"


Then, after HL opens, and I select my party portfolio, I get an error message that states "Critical information not found in data files: Source 'Fire Mountain Games'.....It goes on with multiple data file sources being listed in this error message:'SRD Pathfinder Modules', 'Pathfinder Modules', 'Community Player Pack v2.23', 'Way of the wicked AP', 'Academy of Secrets', and many more.


Anyone else seen/encountered this? Anyone know how to remedy this?

[ShadowChemosh]

Try downloading the community player pack again and letting it install. A few people had issues but a fresh download and install was clearing it up.

If not you can right click the message and copy to get the full list of errors to past here.

A note that once you get errors on HL load it goes into safe mode and loading a .por file won't work.

[ryntak4536]

Originally Posted by ShadowChemosh

Try downloading the community player pack again and letting it install. A few people had issues but a fresh download and install was clearing it up.

If not you can right click the message and copy to get the full list of errors to past here.

A note that once you get errors on HL load it goes into safe mode and loading a .por file won't work.

Still didn't work. Here's the copy/paste:
The data files could not be loaded due to errors. Hero Lab will now attempt to load them in recovery mode. Once loaded, you can access the editor as normal to correct any errors.

The following errors occurred:

File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 68) - Thing - Duplicate record encountered ('ioWoWLeVet')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 83) - Thing - Duplicate record encountered ('ioWoWGrSpB')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 97) - Thing - Duplicate record encountered ('trWowExtor')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 111) - Thing - Duplicate record encountered ('gWoWPDagro')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 127) - Thing - Duplicate record encountered ('iWoWTwiSea')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 144) - Thing - Duplicate record encountered ('trWoWFoCaT')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 155) - Thing - Duplicate record encountered ('fWoWDevPac')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 174) - Thing - Duplicate record encountered ('fWoWConMas')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 189) - Thing - Duplicate record encountered ('fWoWDecPac')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 207) - Thing - Duplicate record encountered ('fWoWIgnPai')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 243) - Thing - Duplicate record encountered ('fWoWMagPac')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 261) - Thing - Duplicate record encountered ('fWoWPriPac')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 279) - Thing - Duplicate record encountered ('fWoWSacCha')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 299) - Thing - Duplicate record encountered ('fWoWUnhSpe')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 311) - Thing - Duplicate record encountered ('fWoWWarPac')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 329) - Thing - Duplicate record encountered ('spWoWCofWa')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 355) - Thing - Duplicate record encountered ('spWowGCfWa')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 376) - Thing - Duplicate record encountered ('spWoWHeBea')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 400) - Thing - Duplicate record encountered ('spWoWQutDe')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 428) - Thing - Duplicate record encountered ('spWoWWReDe')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 455) - Thing - Duplicate record encountered ('spWoWSaPEn')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 486) - Thing - Duplicate record encountered ('spWoWBQutD')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 509) - Thing - Duplicate record encountered ('pWoWHearBe')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 528) - Thing - Duplicate record encountered ('spWoWCOReD')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 556) - Thing - Duplicate record encountered ('ioWoWAdCof')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 575) - Thing - Duplicate record encountered ('ioWoWChLin')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 594) - Thing - Duplicate record encountered ('ioWoWFalHe')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 612) - Thing - Duplicate record encountered ('ioWoWOnyCh')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 631) - Thing - Duplicate record encountered ('ioWoWVeBea')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 651) - Thing - Duplicate record encountered ('ioWoWViFan')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 695) - Thing - Duplicate record encountered ('fWoWBitten')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 711) - Thing - Duplicate record encountered ('fWoWDying')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 738) - Thing - Duplicate record encountered ('fWoWRisen')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 771) - Thing - Duplicate record encountered ('fWoWInitia')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 803) - Thing - Duplicate record encountered ('fWoWTrVamp')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 856) - Thing - Duplicate record encountered ('fWoWBeTSwa')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 870) - Thing - Duplicate record encountered ('fWoWBloODe')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 903) - Thing - Duplicate record encountered ('fWoWCrODar')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 914) - Thing - Duplicate record encountered ('fWoWLich')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 940) - Thing - Duplicate record encountered ('fWoWDarFli')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 957) - Thing - Duplicate record encountered ('fWoWHasReb')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 969) - Thing - Duplicate record encountered ('fWoWLinSpi')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 1011) - Thing - Duplicate record encountered ('fWoWMasVam')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 1026) - Thing - Duplicate record encountered ('fWoWMorVis')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 1062) - Thing - Duplicate record encountered ('fWoWRedFe')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 1090) - Thing - Duplicate record encountered ('fWoWSunRes')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 1126) - Thing - Duplicate record encountered ('fWoWUndOve')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 1170) - Thing - Duplicate record encountered ('fWoWUnNaAr')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 1201) - Thing - Duplicate record encountered ('fWoWVamNob')
File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 1228) - Thing - Duplicate record encountered ('fWoWWitTou')

[ShadowChemosh]

Originally Posted by ryntak4536

Still didn't work. Here's the copy/paste:
The data files could not be loaded due to errors. Hero Lab will now attempt to load them in recovery mode. Once loaded, you can access the editor as normal to correct any errors.

The following errors occurred:

File: PFRPG_FMG_Way_of_the_Wicked_Book_5_The_Devil_My_On ly_Master (Players).user (line 68) - Thing - Duplicate record encountered ('ioWoWLeVet')

Sigh this one file does not want to clean out.

So do this:
1) Start HL and press OK through the error message.
2) Go to Tools menu within Hero Lab and choose Explore Folders->Program Data Folder.
3) In the new Windows Explorer window look for all the PFRPG_FMG_Way_of_the_Wicked* files and select them ALL and delete them.
4) Back in HL top right corner click on "View Updates". And download and install "Community Player Pack" again.
5) Close down HL and restart.

You should be good now.

Sorry about this...

[Aaron]

Have you deleted the file completely from your update mechanism? I know when we eliminate a file from our packages (because we reorganize to move it's contents elsewhere) we leave the file there but empty, so it overwrites the old version and there are not duplication errors.

[ShadowChemosh]

Originally Posted by Aaron

Have you deleted the file completely from your update mechanism? I know when we eliminate a file from our packages (because we reorganize to move it's contents elsewhere) we leave the file there but empty, so it overwrites the old version and there are not duplication errors.

Yep. Its a zero kb file.

So either A) the space in the file name above is causing issues somehow with the 0kb delete mechanic or B) its possible I was tired and somehow missed adding the file with a "space" to the package.

I can look tonight maybe......

[ryntak4536]

Originally Posted by ShadowChemosh

Sigh this one file does not want to clean out.

So do this:
1) Start HL and press OK through the error message.
2) Go to Tools menu within Hero Lab and choose Explore Folders->Program Data Folder.
3) In the new Windows Explorer window look for all the PFRPG_FMG_Way_of_the_Wicked* files and select them ALL and delete them.
4) Back in HL top right corner click on "View Updates". And download and install "Community Player Pack" again.
5) Close down HL and restart.

You should be good now.

Sorry about this...

This worked PERFECT!

Thanks!