Syncing woes since 202

IconoclasticScream · October 18th, 2015, 01:47 PM

This issue has existed for versions 202-204.

I have four realms; one simply doesn't want to sync. It's terribly angry when I try. Each attempt yields the same error. I've sent the reports, and I'm attaching the error message I get to this message. I can open my other three realms as long as I'm working offline. If I'm logged in to the server then try to open any of the three realms that have synced, the entire program crashes.

Thoughts?

Parody · 02:06 PM

Hopefully you've already reported this to support. (You say you sent reports, but not how.)

If you used the website or sent email to support, did you hear back?

rob · October 18th, 2015, 02:00 PM

There is nothing we can do with just that screenshot - we need the full crash report - so there's nothing we can offer here on the forums. If you've sent in the crash reports, then we'll be investigating those shortly. We've prioritized bugs so that we first address those that are impacting groups of users. Issues that are only affecting a few users (i.e. we've only received similar crash reports from a handful of users - often only one) are definitely still on our radar and will be investigated this coming week.

Parody Senior Member Join Date: Jan 2013 Location: Rochester, MN Posts: 1,516 October 18th, 2015, 01:56 PM	Hopefully you've already reported this to support. (You say you sent reports, but not how.) If you used the website or sent email to support, did you hear back? Michael Miller ESG Labs - Realm Works Locations App - Convention Events Last edited by Parody; October 18th, 2015 at 02:06 PM.
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