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Member
Join Date: Jul 2011
Location: Trapped in NYC
Posts: 60
November 17th, 2013, 04:10 AM
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and I think it's something dumb I did last March. When the kickstarter was going on I supported it at the Pack Member level, planning to gift the new RW to a friend. When I completed the survey I gave my email address for the "E-mail address (the address for your Realm Works account)" question, and then put the email I wanted it gifted to as the answer for the last question. In September I requested, through a kickstarter email, that the gift email be changed. When my friend went to download RW yesterday using the updated email he got a message that the email wasn't recognized. I'm thinking the goof was on my part and that the new RW account might have been linked to my gmail account I originally listed. I'm attaching an image with the three email addresses.
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#1
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Ex-Staff
Lone Wolf Staff
Join Date: Jul 2013
Posts: 961
November 17th, 2013, 10:50 AM
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Hey there, I am sorry to hear about this problem! Can you please submit a bug report for your issue here: http://www.wolflair.com/root/bugrepo...ct=realm_works. That way it will get directly to the developers that can help you.
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#2
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Member
Join Date: Jul 2011
Location: Trapped in NYC
Posts: 60
November 17th, 2013, 01:14 PM
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That did the trick. Thanks
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#3
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Linear Mode
