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mallardduck
Junior Member
 
Join Date: Jun 2011
Posts: 21

Old May 12th, 2012, 08:42 AM
Quote:
Originally Posted by Colen View Post
I'm afraid I can't reproduce this; do you get this problem if you generate custom output for a blank character (no changes made after File -> New)? Which custom output type are you using for it?
Just posted a portfolio (above) that you can use to test this.

Couple of other thoughts:

Sheets generated from Windows do open properly on Mac browsers - it's a generation issue, not a browser version challenge.

Both custom sheets have the same issue, but the XML output looks ok (all three attached in a zip file - generated from the portfolio shared above).

In particular look at the Magic Item list on the 8a sheet.

Unfortunately, this bug makes the mac release essentially useless for me - feel free to email me if you want more info/details or if I can help with anything!
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Thrantor
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Join Date: Apr 2012
Posts: 105

Old May 14th, 2012, 07:33 AM
Not sure this has been reported before. But the MAC version of hero labs doesn't work if you format the drive with a case sensitive filesystem.

On install, you create the LWD/product directory in the package but then when you go to read the directory you read LWD/Product. I have to create a sym link each time I upgrade my version of Hero Labs. Not bad and I know how to do it... but something that should be fixed.

Edit: And yes, I was a moron for formatting the drive case sensitive.

Last edited by Thrantor; May 14th, 2012 at 07:34 AM. Reason: ^- moron
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Colen
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Join Date: Dec 2008
Posts: 4,690

Old May 17th, 2012, 12:44 PM
Unfortunately we don't support running Hero Lab on case-sensitive file systems (on either windows or mac). I'll see if I can resolve this issue, but I can't promise that you won't run into other problems with other app functionality.
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mallardduck
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Join Date: Jun 2011
Posts: 21

Old May 23rd, 2012, 01:21 PM
Quote:
Originally Posted by Colen View Post
Unfortunately we don't support running Hero Lab on case-sensitive file systems (on either windows or mac). I'll see if I can resolve this issue, but I can't promise that you won't run into other problems with other app functionality.
Very few applications do support that - it breaks *tons* of things, so don't spend a lot of time on it :-)
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mallardduck
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Join Date: Jun 2011
Posts: 21

Old May 23rd, 2012, 01:24 PM
Quote:
Originally Posted by Thrantor View Post
Not sure this has been reported before. But the MAC version of hero labs doesn't work if you format the drive with a case sensitive filesystem.

On install, you create the LWD/product directory in the package but then when you go to read the directory you read LWD/Product. I have to create a sym link each time I upgrade my version of Hero Labs. Not bad and I know how to do it... but something that should be fixed.

Edit: And yes, I was a moron for formatting the drive case sensitive.
I think Carbon copy cloner supports cloning from sensitive to insensitive - www.bombich.com - might be worth the effort to fix it.
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mallardduck
Junior Member
 
Join Date: Jun 2011
Posts: 21

Old July 5th, 2012, 02:31 PM
Quote:
Originally Posted by mallardduck View Post
Just posted a portfolio (above) that you can use to test this.

Couple of other thoughts:

Sheets generated from Windows do open properly on Mac browsers - it's a generation issue, not a browser version challenge.

Both custom sheets have the same issue, but the XML output looks ok (all three attached in a zip file - generated from the portfolio shared above).

In particular look at the Magic Item list on the 8a sheet.

Unfortunately, this bug makes the mac release essentially useless for me - feel free to email me if you want more info/details or if I can help with anything!
Still having this issue on every portfolio, even with all the updates. There's definitely something different in how the Mac version is generating the custom output.
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