Connection problems

rwglaub · April 28th, 2012, 12:44 PM

Anybody else having connection problems trying to get to the Golarion #3 pack? When I log in, I get a connection problem. When I try after that, I can't even get to the login screen.

Colen · April 29th, 2012, 09:28 AM

Everything was fine yesterday when I checked, and still seems to be doing OK today - are you still running into problems?

rwglaub · April 30th, 2012, 09:09 AM

Yes. When I try to log in directly to the store, I get connection problems. When I go from the configure your hero on HeroLab direct to the store, I can sometimes get the License Maintenance login, and I can sometimes login, but when I try to get to the store I get connection problems. I was able to get the addons available when I bought the program in January, but I think I had connection problems then that were solved by minor adjustments to the website.

Colen · April 30th, 2012, 11:49 AM

When you say "connection problems", what exactly do you mean? Can you copy and paste the entire contents of the exact error message you get into a forum post here? It's hard to figure out what's going on without seeing that.

rwglaub · April 30th, 2012, 01:30 PM

I get the IE explorer screen that says Connection Problems. I've made the site a Trusted Site. I don't know what else to do.

Colen · April 30th, 2012, 08:58 PM

Can you take a screenshot of the screen and attach it to a post here, or select the text on the screen, then copy and paste it into a forum post?

rwglaub · May 1st, 2012, 01:55 PM

It's just the regular IE screen that says connection problems.

Colen · May 2nd, 2012, 12:10 PM

We just poked things on our end - give it a try again and see if it works?

If not, please give me the entire text of the page, not just the title of it - I really need more information to figure out what's going on here. Your "regular IE screen" may be very different from mine.

Colen · May 3rd, 2012, 04:30 PM

Another couple of things to try: Can you load this page successfully in Internet Explorer:

https://www.lonewolfdevel.com/

? Are there any other pages that don't work?

Do you have an alternative browser you can try - Firefox, Safari or Chrome? If so, does the page work in that browser?

Colen · May 3rd, 2012, 04:33 PM

Also, what version of internet explorer are you using?

rwglaub Member Join Date: Jan 2012 Posts: 73 April 28th, 2012, 12:44 PM	Anybody else having connection problems trying to get to the Golarion #3 pack? When I log in, I get a connection problem. When I try after that, I can't even get to the login screen. Robert Glaub rwglaub@yahoo.com
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Colen Senior Member Lone Wolf Staff Join Date: Dec 2008 Posts: 4,690 April 29th, 2012, 09:28 AM	Everything was fine yesterday when I checked, and still seems to be doing OK today - are you still running into problems?
#2