D&D Compendium Problem - **** IMPORTANT! ****

Colen · 09:25 PM

Hello all,

(This post is related to version 2.7 of the 4e data files, which will be releasing shortly.)

There is currently a bug in the D&D Compendium, which means that 1st-level powers for Wizards cannot be accessed. Any search you make that tries to display a certain subset of wizard powers simply fails. Try it yourself on their web site - trying to view the list of wizard powers has no result, while trying to see the list of Druid powers (for example) works fine.

This means that Hero Lab's 4e downloader, which relies on the D&D Compendium to download data, cannot download certain wizard powers. We've done our best to work around this - level 2+ wizard powers are still downloaded, and if you have an older version of the 4e data, the powers will be automatically migrated from that older version. However:

People without a D&D Insider username and password will not be able to pick class powers this release.
People with a D&D Insider username and password attempting to download from the compendium for the first time will not be able to use 1st-level wizard powers in their characters.

Unfortunately, because of the Compendium bug, there is no way to work around this at the present time.

The issue has been a problem for over two weeks now, and has been reported to Wizards of the Coast, with this response:

Quote:

Originally Posted by Wizards Tech Support

Thank you for reporting this bug. We appreciate your help in improving our product.
We will submit your issue to our developers for review. I can not guarantee any further follow up with you about this bug but we may contact you for further information. .

We're hoping that they fix it soon, so that normal downloader service will be resumed. Until then, unfortunately wizard powers may not be available.

If you're currently using a previous version of the downloaded 4e data, especially if you don't have a D&D Insider username and password, you may want to avoid running the downloader this month.

Thanks for your patience, everyone.

Spence · February 4th, 2011, 04:59 PM

Actually if you are attempting a first time download and do not have an login/password the downloader still completely fails.

I just tested mine and the aborts when it hits a problem instead of passing it and loading what it can.

Mostly a FYI. I primarily use HL for SW and M&M.

Colen · February 4th, 2011, 09:26 PM

Spence, are you using the updated downloader included in the 2.7 update? The old downloader will still fail.

RavenX · February 5th, 2011, 12:42 AM

Thank you colen! I appreciate your hard work and feedback. You've given us more than WOTC does as far as customer support and it is very much appreciated.

SAbel · February 5th, 2011, 08:23 AM

Anyone know how long the download runs now? I am just starting it so I'll give my time when its done but just thought that I would check with everyone eles.
Wow 65 pages of power index that seems new/ different. Talk to everyone soon.

maxinux · February 5th, 2011, 09:29 AM

Quote:

Originally Posted by SAbel

Anyone know how long the download runs now? I am just starting it so I'll give my time when its done but just thought that I would check with everyone eles.
Wow 65 pages of power index that seems new/ different. Talk to everyone soon.

I ran it yesterday and it took about 5 hours.

SAbel · February 5th, 2011, 04:28 PM

Okay Just finished (about) messed with it a bit.
My Wizard powers are working, I have a DDI and have had updates since HL supported 4E so they do import back in.
Have not seen a way to get Dark Sun Themes in, guessing that is still in the works.

Spence · February 5th, 2011, 09:17 PM

Quote:

Originally Posted by Colen

Spence, are you using the updated downloader included in the 2.7 update? The old downloader will still fail.

Somehow my reply didn't take.

Anyway here goes again.

I updated to 2.7 but still didn't work. I looked closer at the error and it was different. So I shut down my system and let it rest overnight (old guy technician superstition) and then tried again. Loaded fine with your noted exceptions.

Works good despite my best efforts

RavenX · February 6th, 2011, 01:30 AM

The Dark Sun themes were not on compendium as of last months update, Hero Lab can't get data that isn't in compendium, but if the data is there i'd definitely like to get it myself. My players love the themes. I don't think it would be a hard modification for Hero Lab to support but WOTC would have to post the data for the downloader to get it first. And it would have to be updated to account for it. Coding is not fun, it can be frustrating. I do love what Hero Lab enables me to do though and I appreciate the hard work Lone Wolf Dev. does to keep it running ^_^

SAbel · February 6th, 2011, 07:13 AM

I think that the themes might have to be a a tab unto themselves, simular to paragon and epic. The base DS info is there: powers, backgrounds ect. but I am not sure about the themes themselves.
Programming is an Epic Class feat LMAO, I only make it into the basics then get really stuck.

Spence Senior Member Join Date: Aug 2009 Posts: 119 February 4th, 2011, 04:59 PM	Actually if you are attempting a first time download and do not have an login/password the downloader still completely fails. I just tested mine and the aborts when it hits a problem instead of passing it and loading what it can. Mostly a FYI. I primarily use HL for SW and M&M.
#2

Colen Senior Member Lone Wolf Staff Join Date: Dec 2008 Posts: 4,690 February 4th, 2011, 09:26 PM	Spence, are you using the updated downloader included in the 2.7 update? The old downloader will still fail.
#3

RavenX Senior Member Volunteer Data File Contributor Join Date: Jan 2011 Location: Nowhere, Virginia Posts: 3,633 February 5th, 2011, 12:42 AM	Thank you colen! I appreciate your hard work and feedback. You've given us more than WOTC does as far as customer support and it is very much appreciated.
#4

SAbel Senior Member Join Date: Jul 2007 Location: Walbridge, Ohio Posts: 767 February 5th, 2011, 08:23 AM	Anyone know how long the download runs now? I am just starting it so I'll give my time when its done but just thought that I would check with everyone eles. Wow 65 pages of power index that seems new/ different. Talk to everyone soon.
#5