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rob
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Join Date: May 2005
Posts: 8,232

Old August 13th, 2013, 02:07 AM
The Early Access release is now available for download by all Kickstarter backers that pledged at the Arctic Wolf and higher levels! Please see Update #42 on the Kickstarter for complete details, which is here:
http://www.kickstarter.com/projects/...s/posts/567411

Now to finish getting ready to leave for GenCon in a few hours. Nothing like the last minute, eh?
rob is offline   #1
MooseDetective
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Join Date: Aug 2013
Location: Brooklyn
Posts: 5

Old August 13th, 2013, 02:15 AM
Now I just hope I get the email confirmation email.
I signed up for the forums after I signed up for the program and I got the forum email right away but still waiting on the other. :P
MooseDetective is offline   #2
dpmcalister
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Join Date: Aug 2013
Location: The City of the Imp
Posts: 20

Old August 13th, 2013, 02:20 AM
I've just tried to download it but it's not recognising my email address. Could this be because I originally pledged at Timber Wolf level and upgraded to Artic Wolf after the Kickstarter had closed? I realise you'll probably not be able to reply to this until you get back but any help would be appreciated. The email address I used for the Kickstarter is the same as the one affiliated with this forum account if it helps

Thanks again.
dpmcalister is offline   #3
Jaynay27
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Join Date: Oct 2011
Posts: 119

Old August 13th, 2013, 02:28 AM
Cheers Rob + Team

We all really appreciate this. I would say get some rest, but you guys will probably be flat out at gencon.

Try to make a bit of time for yourselves though - you all deserve it
Jaynay27 is offline   #4
Grey Mage
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Join Date: Feb 2011
Posts: 297

Old August 13th, 2013, 02:55 AM
Ok, how did I KNOW this would happen???

My email is not NOT working!

Is there some way to check it?

I went back to the original KS email and it shows that I funded at the $80 Arctic Wolf level. I am certain I used the same email I used for HeroLab, so where did things go wrong?
Grey Mage is offline   #5
rob
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Join Date: May 2005
Posts: 8,232

Old August 13th, 2013, 03:10 AM
All I have to look you up is your email address here on the forums. That's nowhere in our backer list. So I need your name to lookup the particulars.
rob is offline   #6
Grey Mage
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Join Date: Feb 2011
Posts: 297

Old August 13th, 2013, 03:22 AM
Would you like that here? Or via support email?
Grey Mage is offline   #7
Grey Mage
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Join Date: Feb 2011
Posts: 297

Old August 13th, 2013, 03:29 AM
Sent via support email (also attached screenshot of KS response)

Hope this helps...

This is making me crazy!!!
Grey Mage is offline   #8
rob
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Join Date: May 2005
Posts: 8,232

Old August 13th, 2013, 03:29 AM
Quote:
Originally Posted by Grey Mage View Post
Would you like that here? Or via support email?
Please provide it here and I can try to sort it out now. If you go through the support email, it will go through a process that I can't access right now, which means it will be awhile before we take care of it. That's because I leave for the airport in just a few hours....
rob is offline   #9
rob
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Join Date: May 2005
Posts: 8,232

Old August 13th, 2013, 03:31 AM
Quote:
Originally Posted by MooseDetective View Post
Now I just hope I get the email confirmation email.
I signed up for the forums after I signed up for the program and I got the forum email right away but still waiting on the other. :P
That doesn't bode well. Have you checked your spam folder???
rob is offline   #10
 

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