Junior Member
Join Date: Sep 2018
Posts: 19
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12:29 Central Time 10/25/2018
Keep Trying to load up HeroLab Online and nothing is happening. I enter my user name, my password and my device nickname and click login and it it stays there asking me to log in. I have looked in the forums and see nothing about a down time. |
#1 |
Junior Member
Join Date: Dec 2012
Posts: 15
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Me too. What's going on?
I Reported the bug. Last edited by Dax Thura; October 25th, 2018 at 10:37 AM. |
#2 |
Junior Member
Join Date: Oct 2018
Posts: 4
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Same here. Clicking on the gear in the top right, it says "Disconnected" in red. I've tried clearing my cache and using another device on a different network. Still not working.
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#3 |
Member
Join Date: Aug 2014
Posts: 31
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I am also experiencing problems it used to work for a bit (while I was talking to someone where it was unwilling to work) and now I can't access it either. Kinda disappointing.
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#4 |
Senior Member
Join Date: Dec 2017
Posts: 362
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This downtime was not planned.
The devs are working together now to get service back up and running and soon. Our apologies for the inconvenience and the frustration. |
#5 |
Senior Member
Join Date: Dec 2017
Posts: 362
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We're back online.
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#6 |
Junior Member
Join Date: Sep 2018
Posts: 19
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Ummm ... You are correct .. I can log in again but my characters are missing. Level 3 Mystic .. gone
Sigh!!! Nor will it let me create characters Sigh last EDIT.. Something weird is going on with the server. I log out and all is working again. log out again and character is missing Last edited by msbranin; October 25th, 2018 at 11:52 AM. |
#7 |
Senior Member
Join Date: Dec 2017
Posts: 362
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Quote:
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#8 |
Junior Member
Join Date: Sep 2018
Posts: 19
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Character is back .. yes.. Not sure what was going on
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#9 |
Senior Member
Join Date: Dec 2017
Posts: 362
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Glad to hear it! Thanks for letting me know.
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#10 |
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