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evdjj3j
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Old September 5th, 2019, 04:43 AM
I submitted a bug report titled "Test" at 8:41 AM East 9/4/19.

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32 GB iPad 5th Generation
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Mathias
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Old September 5th, 2019, 07:15 AM
I'm sorry to say that we have only received 4 bug reports this morning so far, and none of them appear to be the one you submitted. Could you please give me the exact details of how you submitted it - if it's by email, what address did you send it to? If it was on a web page, could you give me a link to it, please?
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evdjj3j
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Old September 5th, 2019, 11:18 AM
I submitted almost all of my bug reports through the form in HLO. The one I submitted this morning was submitted there with the title "Test".

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evdjj3j
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Old September 9th, 2019, 01:32 PM
@Mathias Did you give up on me?

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Mathias
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Old September 9th, 2019, 01:43 PM
I apologize for letting this slip off my radar. Let me look into this.
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Mathias
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Old September 9th, 2019, 02:26 PM
Did you get the "Bug Report Submitted" message within HLO after you submitted the bug report? Or was there an error message, or did it just not do anything after you submitted the report?
Attached Images
File Type: jpg Error message confirmation.jpg (128.6 KB, 4 views)

Last edited by Mathias; September 9th, 2019 at 02:37 PM. Reason: Added a screenshot
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evdjj3j
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Old September 10th, 2019, 04:11 AM
I just submitted one this morning from my phone that said bug reported submitted. I don't remember seeing that before. Let me know if you got it, I may have an idea what's going on if you did. The subject is "test".

Updated

I submitted another bug report when I got home and received the message saying the report was submitted. I didn't receive an acknowledgement email.

Here is a link to the message I received.

https://1drv.ms/u/s!AkQaEoelqApSt1ab...l6ryM?e=hFkfgG

I always send links to screenshots shared on my MS One Drive with bug reports would that be triggering a spam filter possibly?

HLO and HLC
32 GB iPad 5th Generation

Last edited by evdjj3j; September 10th, 2019 at 06:16 PM.
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evdjj3j
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Old September 13th, 2019, 09:33 AM
@Marhias Did I lose you again?

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Lj Stephens
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Old September 13th, 2019, 09:44 AM
Hi efdjj3j - Mathias is definitely working on it. I'm sure he'll get back to you soonly.
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Mathias
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Old September 13th, 2019, 09:48 AM
I apologize, I reported this problem to the right people, and we've been able to figure out that it has to do with the domain you're using for email, but I haven't heard back on the progress of fixing the problem, so I didn't have anything to report yet.
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