Hero Lab suddenly started crashing!

MultiSteveB · May 2nd, 2016, 03:20 PM

I updated my Hero Lab and started generating a new Pathfinder character a few days ago and it has been crashing at random intervals since then. Four times so far.

How may I assist the troubleshooting of this problem so that we can get it fixed?

DaveN · May 2nd, 2016, 04:52 PM

Thanks for the inquiry.

Could you please send the particulars to support@wolflair.com?

Please include any error messages that occur as a result of the crash plus any files referenced if any.

A description of what you were doing immediately prior to the crash can also help us figure out what is going on.

MultiSteveB Junior Member Join Date: Nov 2015 Location: Texas Posts: 1 May 2nd, 2016, 03:20 PM	I updated my Hero Lab and started generating a new Pathfinder character a few days ago and it has been crashing at random intervals since then. Four times so far. How may I assist the troubleshooting of this problem so that we can get it fixed?
#1

DaveN Ex-Staff Lone Wolf Staff Join Date: Oct 2013 Location: Millbrae, CA USA Posts: 98 May 2nd, 2016, 04:52 PM	Thanks for the inquiry. Could you please send the particulars to support@wolflair.com? Please include any error messages that occur as a result of the crash plus any files referenced if any. A description of what you were doing immediately prior to the crash can also help us figure out what is going on.
#2