Member
Join Date: Mar 2015
Posts: 61
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I am literally moments away from going into my first Pathfinder 2nd Edition game, and when I try to log into the HLO account, nothing happens.
The screen reloads, the credentials are removed, and no failed login attempt is presented. I log into the Sales System, and it works fine, I go back to HLO and its not working. I give the wrong password and I get the tooltip popup saying the login failed. Is there a way to test if the access to HLO is currently offline, have a few systems down? Or is anyone able to give me details? -- Clearing browser cache twice and rebooting let me login. -- Then I get kicked!? *** https://herolab.online/characters Sat, 04 Aug 2018 18:49:12 GMT Error No transport could be initialized successfully. Try specifying a different transport or none at all for auto initialization. Error: No transport could be initialized successfully. Try specifying a different transport or none at all for auto initialization. at Object.error (https://herolab.online/static/js/mai...5.js:1:1468505) at i (https://herolab.online/static/js/mai...5.js:1:1472473) at h (https://herolab.online/static/js/mai...5.js:1:1472838) at a.transportFailed (https://herolab.online/static/js/mai...5.js:1:1480104) at https://herolab.online/static/js/mai...5.js:1:1479070 *** https://herolab.online/login Sat, 04 Aug 2018 18:54:50 GMT Error The element you provided cannot be rendered. You provided an element of type undefined Error: The element you provided cannot be rendered. You provided an element of type undefined at t.value (https://herolab.online/static/js/mai...5.js:1:1446449) at Object.<anonymous> (https://herolab.online/static/js/mai...5.js:1:1445464) at https://herolab.online/static/js/mai...15.js:1:716017 Quote:
https://herolab.online/login Sat, 04 Aug 2018 19:11:58 GMT Error Connection was disconnected before invocation result was received. Error: Connection was disconnected before invocation result was received. at Object.error (https://herolab.online/static/js/mai...5.js:1:1468505) at init.l (https://herolab.online/static/js/mai...5.js:1:1498428) at s (https://herolab.online/static/js/mai...5.js:1:1496992) at u.fn.init.<anonymous> (https://herolab.online/static/js/mai...5.js:1:1500159) at u.fn.init.<anonymous> (https://herolab.online/static/js/mai...5.js:1:1476147) at u.fn.init.dispatch (https://herolab.online/static/js/mai...15.js:1:768540) at u.fn.init.b.handle (https://herolab.online/static/js/mai...15.js:1:766549) at Object.trigger (https://herolab.online/static/js/mai...15.js:1:789539) at ge.fn.init.triggerHandler (https://herolab.online/static/js/mai...15.js:1:790145) at u.fn.init.stop (https://herolab.online/static/js/mai...5.js:1:1477346) Last edited by KiwiBlaze; August 4th, 2018 at 11:13 AM. |
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#1 |
Junior Member
Join Date: Jul 2018
Location: North Texas, USA
Posts: 14
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I can't get in either. Submitted a bug report....luckily I'm not running a game or character...
https://herolab.online/login Sat, 04 Aug 2018 18:57:42 GMT Error The element you provided cannot be rendered. You provided an element of type undefined Error: The element you provided cannot be rendered. You provided an element of type undefined at t.value (https://herolab.online/static/js/mai...5.js:1:1446449) at Object.<anonymous> (https://herolab.online/static/js/mai...5.js:1:1445464) at https://herolab.online/static/js/mai...15.js:1:716017 |
#2 |
Junior Member
Join Date: Aug 2018
Posts: 2
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I am getting, Hero Lab ™ Online is experiencing unplanned downtime.
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#3 |
Senior Member
Join Date: Jun 2016
Posts: 204
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Same issue, having issues logging in.
Code:
Connection was disconnected before invocation result was received. |
#4 |
Junior Member
Join Date: Nov 2011
Posts: 4
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Down for me also, although I imagine the maintenance page means something is happening behind the scenes?
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#5 |
Senior Member
Join Date: Jun 2007
Location: Earth (Sol III)
Posts: 105
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Oh, and right in the middle of the biggest gaming weekend of the year...
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#6 |
Senior Member
Join Date: Jun 2016
Posts: 204
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#7 |
Senior Member
Join Date: Jul 2015
Posts: 216
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This is exactly what us skeptics have been warning about since this was originally announced. This is a critical fail as there’s no post from LWD and we’re only 2.5 hours to go into the Gencon Starfinder Special. Man, I’m really glad I also printed out my character with the free spreadsheet that’s been available for a year, works great, and won’t go offline during one of the biggest tests of the year. I’m not sure that there’s any acceptable excuse, reason, or other blathering that can restore player’s confidence that this “experiment” can be successful.
Flyteach |
#8 |
Senior Member
Join Date: Jul 2015
Posts: 216
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Huh, all of a sudden, with no explanation, it’s back up. I will say I used it Friday afternoon and it was nice, not having to shuffle paper (I’m a digiphile). But, unexplained, unplanned outages during any weekend, and most especially during huge cons, is not going to endear players to this online model.
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#9 |
Junior Member
Join Date: Apr 2016
Location: Missouri, USA
Posts: 13
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Quote:
Well this is certainly not an "experiment" and unplanned downtime is part of it. Save a pdf copy of your character ahead of time and shrug it off. I highly doubt HLO had experienced that much traffic all at once. It will get ironed out. |
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#10 |
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