Computer Update Disaster

bashfett · June 8th, 2018, 05:39 AM

Hello-

I've recently gotten an update (unknown of when or why) that is both screwing up computer and life. It has now affected HeroLab. It says it'll only run in 'demonstration mode'. Apparently I have to go to 'license' and 'move license to this computer' . Well, I went to license on the tab but the option to move license to this computer was not offered. Please help!

James Kabbash

CorzatTheGray · June 8th, 2018, 07:20 AM

I'm away from HL currently, but when WIN10 does it's whole "I don't care about any of your stuff, I'm going to update anyway" thing... there should be a "Update", "Reinstall" or "Retrieve" license option. Sorry I forget which it is that you specifically want in this case. The license is still on your computer, it just has to check in with LoneWolf and you'll be set.

Sendric · June 8th, 2018, 07:27 AM

You might just be able to reactivate the license. I got the same message, but after installing the update to HL, the message went away. I assume because the license was reactivated as part of the update process.

bashfett Junior Member Join Date: Nov 2013 Posts: 7 June 8th, 2018, 05:39 AM	Hello- I've recently gotten an update (unknown of when or why) that is both screwing up computer and life. It has now affected HeroLab. It says it'll only run in 'demonstration mode'. Apparently I have to go to 'license' and 'move license to this computer' . Well, I went to license on the tab but the option to move license to this computer was not offered. Please help! James Kabbash
#1

Sendric Senior Member Join Date: Jul 2010 Posts: 3,147 June 8th, 2018, 07:27 AM	You might just be able to reactivate the license. I got the same message, but after installing the update to HL, the message went away. I assume because the license was reactivated as part of the update process.
#3