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Senior Member
Join Date: Aug 2010
Location: Twin Cities, MN
Posts: 677
September 1st, 2014, 04:39 PM
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My iPad Hero Lab license is not updating with my new purchases I made. I own the Advanced Class Guide add-on but it is grayed out on the iPad despite trying to do all the updates for Hero Lab iPad.
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#1
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Senior Member
Volunteer Data File Contributor
Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,729
September 1st, 2014, 05:38 PM
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Start the app and on first screen at bottom right is "Help on Using hero lab->manage my license->Reactivate License" that will tell the app to get your new license data for the ACG.
Hopefully that helps. Hero Lab Resources: Pathfinder - d20pfsrd and Pathfinder Pack Setup 3.5 D&D (d20) - Community Server Setup 5E D&D - Community Server Setup Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources. Created by the community for the community - Realm Works kickstarter backer (Alpha Wolf) and Beta tester.- d20 HL package volunteer editor. |
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#2
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Senior Member
Join Date: Aug 2010
Location: Twin Cities, MN
Posts: 677
September 2nd, 2014, 12:34 AM
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Shadowchemosh that is exactly what I was looking for.
Now there is ANOTHER problem. It says it can not connect with the licensing server. (like it was not connecting to the internet). Yet there is no problem with my internet connection on my iPad as I was able to use it with other applications. |
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#3
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Senior Member
Lone Wolf Staff
Join Date: May 2005
Posts: 8,232
September 2nd, 2014, 01:05 AM
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The server was offline for an hour to resolve a performance issue. Give it another try.
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#4
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Senior Member
Join Date: Aug 2010
Location: Twin Cities, MN
Posts: 677
September 2nd, 2014, 01:12 AM
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Rob,
It worked wonderfully!! Thank you  Ignore the support ticket I sent in then
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#5
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Linear Mode
