One computer multiple users

DaggerdaleDM · January 21st, 2008, 01:09 PM

I installed Hero lab, works fine on my profile. It only runs in demo mode under my son's profile. Any ideas how to fix this?

Running XP

FifthWanderer · January 22nd, 2008, 06:49 AM

Sounds to me like there's a file permission problem with XP. I'm not a Lone Wolf guy, but here's somemthing to try:

Log in to your son's profile. On the menu bar, go 'License' then 'Re-activate License...' Follow the dialogs and it should make sure your license has been properly installed for his profile.

Hope this helps.

Colen · January 23rd, 2008, 12:49 AM

DaggerdaleDM wrote:
>
>
> I installed Hero lab, works fine on my profile. It only runs in demo
> mode under my son's profile. Any ideas how to fix this?

This is related to how Hero Lab stores certain settings in the registry
- to make it work, you have to activate it under each profile. As
FifthWanderer said, load it under your son's profile and then choose
License -> Re-activate License. Then everything should work.

Hope this helps!

DaggerdaleDM · February 2nd, 2008, 05:11 PM

This does seem to do the trick. Thank you.

DaggerdaleDM Member Join Date: Dec 2006 Posts: 62 January 21st, 2008, 01:09 PM	I installed Hero lab, works fine on my profile. It only runs in demo mode under my son's profile. Any ideas how to fix this? Running XP
#1

FifthWanderer Senior Member Volunteer Data File Contributor Join Date: Apr 2006 Posts: 649 January 22nd, 2008, 06:49 AM	Sounds to me like there's a file permission problem with XP. I'm not a Lone Wolf guy, but here's somemthing to try: Log in to your son's profile. On the menu bar, go 'License' then 'Re-activate License...' Follow the dialogs and it should make sure your license has been properly installed for his profile. Hope this helps.
#2