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Joe
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Join Date: Apr 2013
Posts: 548

Old December 11th, 2018, 12:40 PM
We're planning a release of Hero Lab Online Wednesday morning (12/12) at 10 AM Pacific time. We expect downtime to last up to 1 hour.

Last edited by Joe; December 11th, 2018 at 12:43 PM.
Joe is offline   #61
Joe
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Join Date: Apr 2013
Posts: 548

Old December 13th, 2018, 10:21 AM
We need to do a quick hotfix to fix an issue with Cantrips in both PF2 and SF. This is a client only change, so if all goes well, there will be no downtime, and no service interruption. It's possible something could go wrong though, in which case there might be a brief period of downtime. We're going to be deploying it around 11am Pacific time.

UPDATE: This is now deployed. Be sure to refresh your browser to get it!

Last edited by Joe; December 13th, 2018 at 10:56 AM.
Joe is offline   #62
davidp
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Join Date: Jun 2011
Posts: 1,099

Old December 14th, 2018, 11:43 AM
We're planning to take Hero Lab Online, Realm Works, and our account/sales server down on Monday morning (December 17, 2018) at 10 AM Pacific time to perform some maintenance and roll out some updates for Hero Lab Online. During the maintenance, access to both Hero Lab Online and Realm Works will be unavailable. We expect downtime to last no more than 1 hour.

UPDATE: We're live again.

Last edited by Joe; Yesterday at 10:50 AM.
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SteveT
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Join Date: Dec 2016
Posts: 65

Old Yesterday, 03:32 PM
We discovered an urgent issue with the RW server that we need to fix ASAP. We are taking the RW server down for this deployment. It should be back up quickly.
SteveT is offline   #64
davidp
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Old Yesterday, 03:37 PM
The Realm Works server is back up.
davidp is offline   #65
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