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Amaranth
Junior Member
 
Join Date: Apr 2013
Posts: 11

Old August 22nd, 2013, 03:49 AM
I'm not able to log into my account and I'm shown this error at the login prompt:

! Login Unavailable
Login is currently unavailable due to a communication error. Check your Internet connection and relaunch Realm Works, or work offline.

While working offline, I am also unable to create any new Realms.



Is it something I'm doing wrong or is this a server problem?

Thanks,

Amaranth
Amaranth is offline   #1
Amaranth
Junior Member
 
Join Date: Apr 2013
Posts: 11

Old August 22nd, 2013, 04:31 AM
UPDATE- I'm now getting this message:

Unable to contact the server to properly register this machine. Realm Works cannot continue until the machine has been properly registered with the server.

Would you like to retry the connection to the server? Yes / No

Hitting 'Yes' brings this prompt up again. Hitting 'No' brings up dialogue saying, "Realm Works is exiting as it cannot continue without contacting the server." then it shuts down.
Amaranth is offline   #2
zarlor
Senior Member
 
Join Date: Nov 2010
Location: Metairie, LA, USA
Posts: 1,819

Old August 22nd, 2013, 04:45 AM
I also have Login Unavailable, so most likely we can take that error message at it's word. The log in server is probably not available, as in it's either down right now or there is some network issue on the Lone Wolf side that's preventing us from connecting to it right now. Just give it a half hour and try again, I say.

Lenny Zimmermann
Metairie, LA, USA

Data files authored (please let me know if you see any issues with any of these if you have/use them):
Official (In the downloader)
50 Fathoms, Deadlands: Hell On Earth, Deadlands: Noir, East Texas University, Necessary Evil (requires Super Powers Companion), Pirates of the Spanish Main, Space 1889 (original file by Erich), Tour of Darkness, Weird War II, Weird Wars: Rome
Coming Eventually
Evernight (LWD has completed their review but I have some fixes to make first... although Pinnacle mentioned this might get an overhaul to SWADE so I may just wait for that first. If you just HAVE to have this now, though, just PM me)
zarlor is offline   #3
Rumple
Junior Member
 
Join Date: Jul 2013
Location: Arizona
Posts: 2

Old August 22nd, 2013, 05:16 AM
I'm also getting "Login Unavailable" for about the last 6 to 7 hours.
Rumple is offline   #4
BoomerET
Senior Member
 
Join Date: Apr 2012
Location: Livermore, CA
Posts: 492
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Old August 22nd, 2013, 05:21 AM
Same here

Castles & Crusades Ruleset for Hero Lab
Hero Lab (5E D&D) -> Fantasy Grounds Character Converter
BoomerET is offline   #5
Shadowlarke
Junior Member
 
Join Date: Aug 2013
Location: Philadelphia PA
Posts: 1
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Old August 22nd, 2013, 06:58 AM
I am also encountering the same error. I am willing to bet that there is a validation issue at the server. How many of you are using laptops and may be moving from one dynamic IP to another?
Shadowlarke is offline   #6
DeckOfManyThings
Member
 
Join Date: Aug 2013
Posts: 31

Old August 22nd, 2013, 07:11 AM
I know there was mention of a new patch going up on Thursday. That's today. Perhaps the auth server is down for that?
DeckOfManyThings is offline   #7
Nicole
Ex-Staff
Lone Wolf Staff
 
Join Date: Feb 2013
Posts: 95

Old August 22nd, 2013, 07:41 AM
A configuration issue with the server caused it to have a small hiccup this morning. It should be working now!
Nicole is offline   #8
BoomerET
Senior Member
 
Join Date: Apr 2012
Location: Livermore, CA
Posts: 492
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Old August 22nd, 2013, 08:02 AM
I'm in, yay! Thanks LWD.

Castles & Crusades Ruleset for Hero Lab
Hero Lab (5E D&D) -> Fantasy Grounds Character Converter
BoomerET is offline   #9
 


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